Reviews
This profile includes reviews for Money Management International Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 285 Customer Reviews
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Review fromBerto C
Date: 03/08/2023
5 starsHelp me get my debt in check, A+ service definitely life savers .Review fromShannon P
Date: 03/06/2023
5 starsMMI was wonderful to work with. Their customer ********************** was available any time I needed them, full of great advice, and they were completely above board. I give them the highest rating possible. With gratitude!Review fromSterling D
Date: 03/02/2023
5 starsIt was difficult on my part, but I stayed the course and with assistance from MMI I finished the race successfully debt free!Review fromKora R
Date: 03/01/2023
5 stars5 start + Excellent service, reliable and honest. MMI helps me to pay my credit cards debts on my budget. 100% recommend.Review fromAmy L
Date: 02/28/2023
5 starsThey were fair and accurate. They helped with everything financially they could, whether it's information, guidance or payment plans to pay off debt.Review fromRussell B
Date: 02/22/2023
5 stars10 out of 10 for everything. MMI was a life saver for me. They are fair, honest and knowledgeable. They enabled me to get back on course with my finances.Review fromAlma F
Date: 02/18/2023
5 starsTheyve really helped me to get out of debt. Definitely recommend themReview fromOteaka L
Date: 02/01/2023
5 starsMMI got us back on track with our finances. We are very grateful for their service and we're very glad that we will never need their services again. We learned so much during our journey to virtually debt-free living.Review fromLazaro B
Date: 01/31/2023
1 starLazaro B
Date: 01/31/2023
Terrible experience!!! After reaching an agreement with an agent and selecting the accounts to work on, it takes 1 month to start, collect the first payment and then send me messages to call them. When I call them, they tell me that I need to add more accounts and after talking for a while and commenting on what happened, the girl tells me that if I want I can cancel everything and not do the job, to finally hang up the phone and leave me talking. They are truly unprofessional and disrespectful.This is my number of client with them: 38037732-1 You can verify. Terrible service
Money Management International Inc
Date: 02/09/2023
Thank you for the opportunity to respond to XXXXXXXX concerns regarding XXX experience with MMI.
During a counseling session we review every creditor account listed on a client’s credit bureau import file and determine which accounts will be included in their proposed Debt Management Plan (DMP). One of XXXXXXXX creditors requires that all eligible creditor accounts be included in a DMP unless there is an allowable reason to exclude them. XXXXXXX requested that we exclude certain debts from XXX plan, but these debts were not coded correctly in our system.
During the enrollment process, MMI recognized that the debts were not coded properly and called XXXXXXX to explain the error. After speaking with a counselor, XXX chose to not go forward with XXX DMP.
After a thorough review of XXX account, including listening to call recordings, a manager called XXXXXXX and left a message to apologize for both the error and the delay in activating XXX DMP. On average, the enrollment process takes 7 business days and no payments are collected until the enrollment process is complete.
We sincerely apologize for the mistake made during the counseling session and the overall handling of XXX account. It is our hope that XXXXXXXX returns our call so we may apologize directly and offer XXX another session.
Sincerely,
Jim Cockerham, Sr. Director
[email protected]Review fromBrian E
Date: 01/25/2023
5 starsI was at my wits end with debt and desperate to MMI was very instrumental in helping me achieve financial freedom from my debt. Dealing with MMI was a smooth and stress free experience from start to finish. I strongly feel that MMI had my best interest in mind. I sincerely recommend this company!
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