Reviews

Review Details

• Review fromLynnea L

  Date: 11/20/2024

  1 star
  Same as the girl or person below me the health care system in ******* is so messed up my fear is the people in charge are incompatible and gravitate towards false profits and cult like people with a ruthless personality that can not stand to be in silence doing nothing We just moved to a more conservative part of town in where I feel better in they are both doing worse i am being accused a serious crime I did not commit on a daily basis her head is full of negative thoughts about me that are untrue she can not tell me how it is she makes me feel I am doing better out here and neither of them are seeing that i do not need your services and right now my guardian is incapable of being my guardian everyone understands she's trying to help she's not helping she's making everything worse my experience will be the same i'll get incompatible people i'll get compatible people it depends on the team and right now she's disrespecting my team i dont trust this to be even a legitimate company and your linked in and ******* is not hooked up Please do Not come you will Make everything worse i Dont trust you

• Review fromJamie M

  Date: 10/02/2023

  1 star

  Jamie M

  Date: 10/02/2023

  This company is nowhere close to being what it claims to be or do . Recently they stood by as my mental health clinic filled out a 5 day to quit j Superior Court.knowing I was smi and needed help for a year n half nothing helpful. Unless u want n syco **** they know how to do that.no compation.ive *** homeless for months now I could have doe. ********* lord knows my heart is broken and the horrible thing is they could have stood up for me so many times in getting right resources for my trauma and PTSd. They made me feel as I was so low I don't have civil rights. *** was a doctor he didn't even say goodbye when he left.******* the nurse didn't even tell them I was being abused by my clinic and gas light by. My x. There were so much more actually anything would have *** better than nothing. Like I deserve to be thrown out to die anvi don't get to heal anvbe cared for. I'm so hurt. My service animal died right after I became a client. Fat chance to help me get another small boy pug s**** shu..,I filled grievances and each time cat.let me be retaliated on.did nothing but add to more trauma for me and mega mistrust issues...yeah I'm still homeless and that alone will shorten my life span.I am a survivor of a violent kidnap crime. My head was ******* was trying to come out of trauma.i couldn't afford to have a death sentence put on me and that's what they did.by on doing NoThiNg as a SmI client is being abused or mistreated. I will say this on the service theyeem so nice and caring .sweet voices on the phone. High risk to them means low life and they will stamp that on u easily. I pray they become more spirit caring humble them selves _ take up justice _do the right thing. Make sure THIER clients outsourses follow policy and procedures correct. We really needed an org. That truly had heart and passion for the support of smi high risk overall wellbeing.
  

  Catalytic Health Partners

  Date: 10/16/2023

  Dear ************, We sincerely appreciate the time you took to share your concerns about your experience, and we regret that we missed the ***** We take all feedback seriously and are committed to addressing the issues you've raised.We strive to assist people in all walks of life and are dedicated to providing support that truly makes a difference in the lives of our members. We deeply regret that we fell short in your case.We endeavor to help our members access many resources, such as safer housing options, clothing, food, healthcare insurance, and other benefits. It's disheartening to hear that your recent experience did not meet your expectations.We hope you are safe and continue your journey toward a better situation. We help individuals even after theyve graduated or are no longer receiving services. Please reach out to our team so that we can assist you further and resolve the issues you've raised.Every day, our team meets with members in person to address immediate basic needs and support their longer-term social, mental, and physical health needs so that they can grow. We're told by many of our members that we've made a difference, perhaps even saved their lives. No organization is perfect; despite our efforts, we also make mistakes. Thank you for being courageous and enabling us to better serve you and our community.