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Business Profile

Millinery Supplies

Maurices

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Millinery Supplies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    March 17 2024 was calling Maurices Company866-977-1542 about a sale that was supposed to go threw 3-17-2024 I called it said they were closed It gave the apportunity to talk by texting I left a message by Text It said they would get back to me no one ever did. I called this morning I talked to representative ******* told me I had to send a Screen shot of the items and the Sale I said I was not sure on how to do this I asked for a Supervisor waited A hour for a Supervisor then she came back saying she wanted to hang up and call me back Or for me to call back to get some one else. She never called back. SO I Called back Then talked to a Supervisor by the name of ***** not nice at all again telling me I needed a Screen shot of the sell I said it showed the items and sale prices on my phone then figured out how to get the Screen shot but the address he wanted me to send it to would not go threw I asked him to help with that he did not. He said he would only give me 40% off instead of the 50 % sale for St. ************** Sale This ***** Supervisor and associates Cantasa were not nice People. I wanted to use speak to someone to place the order to get the Military and using my Maurices card to receive thediscounts. I refuse to shop there if that's how there **************** is.

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