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Business Profile

Floor Materials

Express Flooring

Headquarters

Reviews

This profile includes reviews for Express Flooring's headquarters and its corporate-owned locations. To view all corporate locations, see

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Express Flooring has 21 locations, listed below.

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    Customer Review Ratings

    3.95/5 stars

    Average of 418 Customer Reviews

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    Review Details

    • Review fromJames W

      Date: 11/29/2022

      5 stars

      James W

      Date: 11/29/2022

      Great service, came when they said they would, good installers, professional

      Express Flooring

      Date: 11/30/2022

      Thanks for sharing, **. We appreciate you taking the time to post!
    • Review fromMarc S

      Date: 11/22/2022

      5 stars

      Marc S

      Date: 11/22/2022

      Great installers and pretty good price. I will use Express in the future.

      Express Flooring

      Date: 11/28/2022

      Thanks for taking the time to share, ****!
    • Review fromMandie W

      Date: 11/22/2022

      5 stars

      Mandie W

      Date: 11/22/2022

      Such a quick install of my carpet!! They always had great communication and I love my new carpet!!!

      Express Flooring

      Date: 11/28/2022

      Thanks for posting, ******! We are very happy you had such a great experience!
    • Review fromAnjie M

      Date: 11/21/2022

      5 stars

      Anjie M

      Date: 11/21/2022

      Communication from Express Flooring was great. They set realistic expectations and delivered as promised. They are very professional from the consultants that provided the quote to the installers that completed the job. My only complaint is the installers should clean up the debris prior to leaving, I had carpet fibers everywhere. The over all finished product looks and feels wonderful . The padding they us really makes a difference..

      Express Flooring

      Date: 11/28/2022

      Thanks for sharing!!
    • Review fromwilliam h

      Date: 11/21/2022

      5 stars

      william h

      Date: 11/21/2022

      ****************** the installers could not have done a better job. very satisfied with the work. love the carpet.

      Express Flooring

      Date: 11/22/2022

      Thank you for sharing, *******. We are very happy to hear you had such a great experience!
    • Review fromDelma C.

      Date: 11/20/2022

      5 stars

      Delma C.

      Date: 11/20/2022

      ***** and his crew were quick and the work was done professionally. Very satisfied!

      Express Flooring

      Date: 11/22/2022

      Thanks for posting, *****!
    • Review fromArthur G

      Date: 11/18/2022

      5 stars

      Arthur G

      Date: 11/18/2022

      Great product and excellent service! Installers were friendly, efficient and professional. Will certainly be using Express Flooring for all our Flooring needs.

      Express Flooring

      Date: 11/21/2022

      Thanks for taking the time to share, ******!
    • Review fromMichele D

      Date: 11/18/2022

      5 stars

      Michele D

      Date: 11/18/2022

      During all the crazy for the last two years , it is nice to see a company still value its customers! I spoke to a person through out my whole experience, not a machine. My concerns were addressed in a timely matter and they went above and beyond. The installers were professional, kind and on time. I cant say thank you enough ??

      Express Flooring

      Date: 11/21/2022

      We are super happy you had such an amazing experience! Thank you for choosing us for your flooring needs!!!
    • Review fromJayne D

      Date: 11/17/2022

      5 stars

      Jayne D

      Date: 11/17/2022

      The Express Flooring staff were great, from the sales person, and the staff that came to my house and put in the flooring!! Everyone was very professional and informative and they did a great, great, job. I am very happy with my flooring and the financing was easy and painless!! Thank you!! Thank you!! Thank you. *****

      Express Flooring

      Date: 11/21/2022

      Thanks for sharing, *****!!!
    • Review fromPattie C.

      Date: 11/17/2022

      5 stars

      Pattie C.

      Date: 11/17/2022

      The install team that came to my home was fantastic! They were professional, efficient, cared about my home and overall did a great job. Thank you.

      Express Flooring

      Date: 11/21/2022

      We are very happy you had such a great experience, ******!

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