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Business Profile

Resort

Vidanta

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromkaren b

    Date: 01/21/2025

    1 star
    Unbelievable. Criminal charges should be filed against this dishonest company.I have been trying to book my "free week" and met with unbelievable obstacles..transfer phones, have to pay more... no one is **************** ONE SHOULD EVER GO TO THEIR RESORTS much less buy any package from them.They lie, are dishonest and unscrupulous. ZERO STARS LESS THAN ZERO Horrible, Horrible. They should be eradicated from the earth!
  • Review fromLinda S

    Date: 04/28/2024

    1 star
    Oversold and underdelivered Deluxxe product. The sales team lied to us *** promised things that never materialized. Promised us a different building, more weeks than were contracted and amenities that were not obtainable. We lost 2 years before property was available. Promised as exclusive property and was delivered as lipstick on a pig. Disappointed to say the least. Have ask for pour money back and refused.
  • Review fromKristin K

    Date: 02/15/2024

    1 star
    We were threatened, lied to & held against our will.Picked up at 8:30am for 9am mtg. For 1.5hrs, we were shuffled bet 9 diff people & then assigned to salesperson *****, who silently walks us to breakfast. We're told that we eat breakfast & THEN start the presentation. We already lost 2hrs. We tell him we're no longer interested. He silently walks us back & a woman threatens that if we leave, we'll be charged for the upgraded room. We cancel our plans & go back since we don't want to pay for what we thought was free. Breakfast takes 1hr. Then we're presented w/ ****** pre-written sales pitch. He pitches a timeshare for over $500K & then for $400K, $300K, etc. This goes on for 1hr. We're told we can put a deposit on a cc w/ no credit check. We can leave just $20K or $10K down & payments will only be $5-15K/month. We keep saying no. ***** comes over & tries to make more deals w/ us, jokes that ******************** is legal in ****** & finally tells us we can leave & a shuttle will take us back to our hotel. ***** gets in the shuttle with us, very odd & we're brought to another building, not our hotel & are escorted into another sales room!We witness a woman trying to leave in tears, saying she has an emergency & needs to leave. All the doors are locked. We're being held hostage. We meet 6 more people. We're uncomfortable. We say were leaving & again are threatened that well have to pay for the upgrade. I ask how can we end this & leave & am told to buy a timeshare. 5hrs in, I buy a small timeshare & hope that I can cancel it later. They process my cc before they give me the contract to review. The contract doesnt match what weve been pitched. Its not w/ Vidanta, but w/ Limitless Vacations. More lies, but after 6hrs we're in a shuttle to our hotel. We never received our free gift. I don't know how these people sleep at night!To cancel afterwards, reply to the confirmation email you receive ASAP & state you want to cancel for a full refund.
  • Review fromLinda R

    Date: 12/05/2023

    1 star
    Bandits! I already have a timeshare, and am happy with it, kept telling them that. But they said I would not be allowed on their property again, as I had already attended 3 timeshare talks over 5 years. They kept me there for 6 hours, breakfast, a tour, a satisfaction survey (which it was not), to get the incentive gifts (which it was more sales), I was pressured to sell my timeshare to them and purchase what I thought was a Vidanta membership accessing a one bedroom suite once a year. It took 6 hours of saying no to them and they promised to let me go but then offered me beer. In the end, I spent $4000 USD but discovered the only thing I purchased was a membership to Limitless Vacations, just a booking company and I still have to pay for a membership every year if I want those cheap 'vouchers' for accommodation, which in the end are more than the timeshare vouchers I already had access to in my own timeshare. What bandits. I have nothing to show for my money!

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