Reviews

This profile includes reviews for Plexus Worldwide LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Plexus Worldwide LLC

  9145 E Pima Center Pkwy Scottsdale, AZ 85258-4627

  
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  Plexus Worldwide

  803 Meadowview St Athens, AL 35611

Review Details

• Review fromKeri P

  Date: 07/07/2023

  1 star
  Canceled after the first month back in 2021. Did not like the products, they made me feel worse than I ever had before. I was mislead by a "friend" when signing up, I simply wanted to try product but unbeknownst to me, was signed up as an ambassador which includes an automatic annual subscription renewal. I thought by canceling my monthly order that would have been enough to cancel everything with Plexus. I just got an email saying my subscription was not renewed due to declined credit card payment from and expired card. Went into my account and saw they renewed my subscription last year and I was not aware because I did not notice it on my credit card statement. Thankfully this year my credit card that was still connected was expired so I did not get billed again. I never received an email or notification last year about my automatic renewal - that it was upcoming or the payment was process. Only received an email this year because of my declined card.

• Review fromSamantha W

  Date: 07/04/2023

  1 star
  They keep charging me after I cancelled my account with them. I have all the emails and they continue to not respond anymore. They even told my bank I didnt cancel even though I have evidence. S*** company.

• Review fromTRAVIS H

  Date: 07/04/2023

  1 star
  Don't give them your bank info. We have tried twice and "succesfully" canceled our plexus membership. Today for the third time after our first cancel we were hit with the charge again. If I didn't catch it we would have overdrawn. The product doesn't work any better then anything else either. AGAIN DONT GIVE YOUR BANK INFO ITS THEY KEEP CHARGING

• Review fromtitus k

  Date: 06/30/2023

  1 star
  Cancelled the program but they still keep charging us 2 times! They wont stop! This company is a scam!

• Review fromKIM V

  Date: 06/21/2023

  1 star
  I would give 0 starts if that was an option. We were promised by our "ambassador," or whatever title they go by, that we would feel healthier and lose weight. The products made my mom and I sick. We had aches and pains and an overall sense of not feeling well. Salesperson we worked with said, "oh, it's just the toxins coming out of your body, stick with it." Bull crap! Luckily, after reading about all the things that could happen from taking these products, kidney failure, increase in blood pressure, etc., we quit doing plexus and began to feel better. Good luck trying to return products because their customer service is absolutely terrible. No one seems to be on the same page and we had to redo the whole online return process a few times because it is extremely difficult to navigate. Then hitting submit after answering all their nonsensical questions, not once but three times, plexus "claims" they never received the online return information. It also took a few tries to deactivate our yearly subscription as well. Extremely frustrating process and we most certainly feel duped by our "ambassador," or again, whatever title they go by. Stay away from plexus!!

• Review fromShannon T

  Date: 06/15/2023

  1 star
  Worst company ever!!!! I have requested a cancellation 10 times over many months and they keep sending me this s***** product that I don't want. Every time they send me the products that I have cancelled I have to pay to return them. It's bull s*** and I hope it bites them in the a**

• Review fromVelvet K

  Date: 06/07/2023

  1 star
  A few friends of mine were having good results with Plexus and recommended it to me. I signed on to a membership and ordered lots of products. Within just a couple of days I developed severe sores in my mouth. I am a very healthy person and have never had any health issues. I just wanted to lose a few pounds. My consultant spoke with other contacts within the Plexus company. They suggested different products and strategy. I bought more and continued to support the product. Finally, it became apparent this product caused the condition and was making it worse NOT better. So, I stopped taking the product. I did ask for a refund and received some compensation. Sadly, I have been diagnosed with the autoimmune disease lichen planus. I have had it for four years and there is no cure. Whatever gut biome change occurred within me was drastic and devastating. I wish I would have never taken this product. I would not recommend it to others.

• Review fromDan B

  Date: 05/16/2023

  5 stars
  Plexus has been a game changer for me and my family. I've been taking the products for about 10 years now. They were at the forefront of gut health - linking our gut biome to our overall health and wellness along with controlling blood sugar. The products are plant-based, non-GMO, and vegan friendly. Do yourself a favor, at the very least, and look at how processed foods and sugars are causing an obesity epidemic in the **. We loose 100K people each year to diabetes. Plexus helped me get back on track.

• Review fromColin F

  Date: 05/11/2023

  1 star
  Very expensive and a very difficult website to navigate plus products don't do as promoted.

• Review fromHannah A

  Date: 04/21/2023

  2 stars
  I was skeptical to try but glad I did! I cant say I noticed drastic changes from the products but some of them I greatly enjoyed! They are pricey! It didn't fit into my budget so I was inconsistent with orders. My main complaint is that my upline saw that I hadn't placed an order in the last six months and submitted a form to terminate my membership without my knowledge. I had earned and saved perks to use for products. I planned to wait until my membership was to renew, use the perks, and cancel the account. I did earn the perks after all and didn't want to waste them. Because my upline already sent that membership cancelation form I lost all perks I had earned and also couldn't even log back into my account. I had to go through customer service to find out what happened. Even after explaining to them what happened they didn't offer to honor the perks nor apologize for the form that was submitted behind the scenes. It just felt shady and unprofessional. Just beware there's a lot of fine print and things that arent communicated well.