Reviews

This profile includes reviews for Plexus Worldwide LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Plexus Worldwide LLC has 2 locations, listed below.

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  Plexus Worldwide LLC

  9145 E Pima Center Pkwy Scottsdale, AZ 85258-4627

  
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  Plexus Worldwide

  803 Meadowview St Athens, AL 35611

Review Details

• Review fromKrystal T

  Date: 04/18/2023

  5 stars
  I have been a wholesale consumer/ambassador for 8 years. Very happy with all the products I've tried and the customer service has been excellent. During this time, I've helped process two returns for customers who purchased through me and the process went smoothly to their satisfaction. I'm also impressed with the phone service, generally no wait time unless it's the last of the month, and representatives are always easy to understand and communicate with. I've had a couple orders messed up over the years and I was allowed to keep the extra product while the correct products were shipped out. I've never tried emailing so I cannot speak on customer service in that department. Most complaints I see are related to detox symptoms or not giving the products sufficient time to do their job, which is no fault of the company or the products. My personal results have far exceeded my expectations. The company itself has a wonderful website and is constantly improving in all aspects. This is a business I would recommend and stand behind as a satisfied consumer.

• Review fromAdrienne K

  Date: 03/09/2023

  1 star
  The products made me quite ill so I stopped. The service I received was terrible as well. Anything having to do with the account and ordering was not easy to manage. It was impossible to cancel anything! I was assured it was cancelled in 2019. Guess they cancelled the product subscription and not the membership. Although I was clear I didn't want their products. In early 2020 I was charged for the annual membership, I contacted to remind them it was to be cancelled and I shouldn't have been charged. It's 2023, turns out it was never cancelled. My fault for not checking every credit card statement. But also, how are they allowed to charge an expired card? Took MULTIPLE attempts to contact them to cancel to be told I won't get any of my money back and I should believe it's cancelled......again. Terrible customer service and the products are a joke. Most of them cause more health issues than they resolve.

• Review fromMarsha C

  Date: 12/01/2022

  1 star
  This stuff changed my life. And not for the better. I tried this around 5 years ago, and it gave me TERRIBLE diarrhea. No matter what my "consultant" suggested, it didn't get better. I gave it a h*** of a go.... about 5 months before I finally gave in. It triggered debilitating panic and anxiety that I deal with to this day. I don't think my consultant knew what she was doing, not that it was her fault, but she clearly had no training and didn't know what to do with me. If you have a sensitive gut at all, just skip this stuff. Save yourself.

• Review fromMary S

  Date: 10/26/2022

  1 star
  I got a notification from my bank yesterday that I was negative. I didn't understand why all my bills had come through and I knew how much money I had in my account. I look and see a charge from Plexus for *****. I canceled that account in 2020, my sister had bought me a year membership. I noticed on my profile that they had tried to charge my old card in 2021 which it didn't go through due to me getting a new card for my bank account for fraudulent charges. They proceed this year to open a new subscription theirselves as a company and charge my bank account causing it to overdrawn. I emailed them and they reversed the charge and when I stated about the overdraft charge. They wanted my bank statement sent to them before and after. Not a screenshot the bank account. Which I told them wasn't happening as that has my personal information on it and they have already proven as a company that they do fraudental things with people's Information.

• Review fromElle V

  Date: 10/11/2022

  1 star
  This is an MLM that has taken advantage of my friends that got sucked in. Before understanding that this was a crooked pyramid scheme, I ordered something because it came recommended by friend who had been fooled. A months later a $135 charge came on my card for a subscription. The site led me to think I was ordering a product one time, not starting a subscription and they didnt notify me of the charge or order before it was too late to cancel it. Do not order anything from here.

• Review fromLISA M

  Date: 10/07/2022

  5 stars
  This product has helped not only me but family members and friends and a team of people with multiple issues. They have the most supportive team and company and customer service than I've ever experienced. I've only gotten good things and I've noticed with all the other negative reviews in here - if you have a good Brand Ambassador helping you, it all works out. No one can guarantee 100% positive experience. Things happen. But if you work with the people you can come to a negotiable great outcome. I've only seen ethical behavior in all I've experienced in the last 5+ years. thank you Plexus!!! You are all amazing!

• Review fromMelissa R

  Date: 09/28/2022

  1 star
  On day three I got very sick. Spent the day throwing up. Request a refund, as they do have a 60day full refund. Have yet to receive a refund. Have been in contact with several customer service agents but all I get is a run around.