Reviews
This profile includes reviews for DriveTime's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,607 Customer Reviews
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Review fromRuben A
Date: 05/25/2025
5 stars***** and **** were awesome they made the deal happen despite having problems with the bank. They took the time to make it happen . A huge shout out to them .Review fromKrystal m
Date: 05/24/2025
5 starsEven though I had to swap vehicles die to some issues. I still had a very amazing experience with the lovely salesman there. They were very open to allow me to pick another vehicle and take care of all of my needs. Still a very highly recommended place to buy a vehicle. I will be recommending to all I know to purchase a vehicle with them.Review fromJesse K
Date: 05/23/2025
5 starsWent to drive time in *************** couldn't get a vehicle at the place before that went there Jordyn was prolly the best car salesman and coolest I ever dealt with I felt comfortable there not stressed gurenteed I could get a vehicle and I ended up leaving with such a awesome vehicle I would of never thought I could get I still can't believe it little pricey but I needed it so I definitely recommend this place was quick hour and a half later I had a vehicleReview fromRasheena M
Date: 05/22/2025
5 starsQuick easy processcustomer service was a1anyone in a financial bind, credit issues or need a car immediately I highly recommendReview fromDyandre O
Date: 05/20/2025
5 starsI bought the vehicle because my sales lady Serenity was awesome she made sure I understood every little thing and made it happen from insurance to getting me the loan and God did the rest Thank You!Review fromAngelie H
Date: 05/19/2025
5 starsGreat ***************** Helped me faster than any other place had been turned down several times with promises of helping and nothing until I went here. I was so Grateful for the assistance and NO BROKEN Promises. Thank you to ***** ******* for helping us.Review fromMelisa R
Date: 05/18/2025
5 starsWe had a fantastic experience with Drive Time!!The easiest process I have ever gone through while buying a car. Bought the car for my Son. Hes an excellent kid and makes good grades so its well deserved. I appreciate the help and professionalism from everyone especially ****** ******** who was our sales person. She was amazing!Very thorough with understanding and the purchase process. Thank you Drive Time!!Review fromMelvin S
Date: 05/17/2025
5 starsThere r so nice and helpful then find me a nice car with 200 downReview fromBill D
Date: 05/16/2025
5 starsI Purchased a vehicle in ************, **. ****** was polite, helpful and efficient. All of those qualities made this a smooth transaction. I would definitely recommend Drive time and specifically ****** for your purchase.Review fromRobert B
Date: 05/15/2025
1 starRobert B
Date: 05/15/2025
I will file a lawsuit against yall for discriminating against me because number one Im a white male and disabled, a older elderly man and they have taken two months to get an application verified really Ill remember to tell everybody about this place
DriveTime
Date: 05/19/2025
Thank you for bringing this matter to our attention; we appreciate the opportunity to address our customers concerns. We regret to hear of any negative customer experience and frustrations this caused. Please know that we make every effort to provide a quick and stream-lined car buying process for all of our valued customers. Please know our main goal is to treat everyone with the utmost respect in a professional and comfortable atmosphere. From the first time they take interest in DriveTime until the sale is complete, we aim to provide the best in customer service to each and every customer who walks through our dealerships doors and build that rapport. That said, we apologize once more for our customer's dissatisfaction with our **********************. We appreciate all feedback and will be using this for coaching opportunities. If our customer wishes to discuss their concerns directly with us, we encourage them to contact our ***************************** at **************.
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