Sound Recording
Video Tape It & DVDInformation and Alerts
Alert Details
This business has 1 alert.
Alert
The FTC's Mail or Telephone Merchandise Order Rule covers purchases ordered by mail, phone, computer, and fax. This rule states that your order must be shipped within the timeframe stated in the ad or on the website. If there is no specific timeframe given, the business must ship your merchandise within 30 days of receiving the order. If the business cannot ship the item within the specified timeframe, they must contact you to give you the option to agree to a delay or cancel your purchase. If you do not respond to the notice the company has the right to assume that you agree to a delay of up to 30 days. However, the company may not delay shipment beyond an additional 30 days without your consent. If the company cannot ship your merchandise within the 30 additional days, or the agreed upon timeframe, it must notify you and get your consent to any further delays or cancel and refund any payment you sent with your order, or credit your account.
For more information, please visit: Shopping Online, By Catalog, Mail, or Telephone
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