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Business Profile

Heating and Air Conditioning

Air Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Ava D

    Date: 07/20/2023

    Mike and his company should not be conducting business much less be a preferred vendor with any homeowner's insurance company. I find myself compelled to write this review on Mike as he was with whom I was interacting. I originally opened a claim through my homeowners insurance policy as the swamp cooler on my one of rentals was not working properly. Mike's company was assigned my service request and then it went from bad to worse. I do want to preface that my service request was initiated on or around the first two weeks of June 2023. When the technician arrived at the property, he did not climb up the ladder to see what the problem was. He simply used the excuse that it was not a arm enough day therefore he couldn't properly diagnose why the cooler was blowing hot air. He informed my tenant he would be back within a day or so. This was the only and only time Mike or his team ever set foot at my rental. Between the tenant, homeowners' insurance and myself all trying to pin him down, he closed the ticket marking it complete and in essence probably billing for a service that was never provided. I wish I had read the prior reviews on him and made an educated decision to push this request to a different vendor. some individuals should not be in business, and this company is one that you should be leery.

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