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Business Profile

Custom Wheels

World Famous 4x4

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Custom Wheels.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/22/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my truck to get a LS motor swap. Its been in & out of the shop to be fixed over the last 5 years. Once, I finally received my truck back the frame was not braced the fans for the radiator do not work. The insurance adjuster came to check the truck due to electrical system fire. He stated it was installed improperly. Such as, improper wiring, old parts were used, old ****** **** stated that it was a Mikey mouse job. I paid to have a new LS motor, new brain, new electrical system with new parts. What I received was an rebuilt motor from a crashed ***** Suburban. It is documented on the receipt of sale. This factual evidence at the shop that charged me for work that was not done.

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