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Business Profile

Loans

Rushmyfile, Inc

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Rushmyfile, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rushmyfile, Inc has 2 locations, listed below.

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    • Rushmyfile, Inc

      1799 Bayshore Hwy Burlingame, CA 94010

    • Rushmyfile, Inc

      380 Beach Rd Ste B Burlingame, CA 94010-2004

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/08/2023

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am a Realtor representing the seller, the buyer who are working with another agent used Rush My File for their loan, After getting Loan approval buyers and sellers sgined all the documents to close, 3-29-23, here we are 10 days later with no funding, both buyer and seller are wondering what to do, ************ in blaming the ************* for not getting them origianl documents, which I know is false, apparently they have 3 or 4 step review process after the closing doc's are signed, As a licnesed agent on **** and ********, I will advise my clients to steer clear of this company, totally unprofessioinal and after looking at all the fees they are charging the buyer, I was in awe,
    • Initial Complaint

      Date:08/25/2022

      Type:Order Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 6.23.2022, I am ***************** signed a loan agreement with the financial company *************** phone contact: JP ************ to give me $200,000 to building my lands in the city of Glendale CA. Where I was told that I had to pay $ 890 for an appraiser, they provided me with what I paid. plus more insurance. But unfortunately, until today, they have not transferred the money to me, and after each phone call they promised to send money with in a week, more than two months have already passed. And today at the next attempt of a call with them. they blocked my number. and after that I contacted ****** of the West and where I was told that during the paperwork, one title company, having recognized this financing company ***************, refused to work with them and the escrow had to be done with another ************** I ask you BBB to take into account all these facts and take measures to stop this theft that they carry out on customers. My loan contract number wheat RUSHMYFILE **** *****. Escrow of the West # **/**3517 Appraisal File # FMC2643 an appraiser from one company who is not qualified with errors appraised this case for which I have evidence. Thank you for understanding *****************

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