We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Solar Installation

Infinium Solar, Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Ashot M

    Date: 08/09/2022

    Infinium installed a 13-panel residential system on my house. I chose Infinium for the highest advertised energy production at a reasonable price. Installation was very quick and professional. Infinium also installed a 240V EV charger of my choice in my garage. Electrical conduit was painted to blend in with the house wall. Very professional and polite crew. Inspection and PG&E process handled smoothly and quickly. So, 5 stars for the installation process. However, first year production was 15% lower than advertised (see attached pictures), which is a big deal for me, as I was planning to buy another EV. Reached out to Infinium. Response from the owner: one or two panels are getting partially shaded in the afternoon by the chimney and the nearby tree, that is why peak production is lower and is in May, instead of June-July. My take: this doesn't add up, as 15% production loss implies that 2 out of 13 panels are fully shaded 100% of the time (2/13=0.15), and this is plainly not the case for my roof (see attached picture). So, 1 star for overstating production and not addressing my valid concern. In summary, buyer beware: I did not get an honest deal from Infinium.

Infinium Solar, Inc is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.