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Business Profile

Lighting Systems

Lamps Plus, Inc.

Reviews

This profile includes reviews for Lamps Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Lamps Plus, Inc. has 20 locations, listed below.

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    Customer Review Ratings

    4.8/5 stars

    Average of 690 Customer Reviews

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    Review Details

    • Review fromJerry F

      Date: 01/14/2023

      5 stars

      Jerry F

      Date: 01/14/2023

      If it was any easier, I wouldn't know how. Pleasure doing buisness with Lamps Plus.

      Lamps Plus, Inc.

      Date: 01/24/2023

      Wonderful to hear that, great to see that you found our site easy to use.
    • Review fromEmma P

      Date: 01/07/2023

      1 star

      Emma P

      Date: 01/07/2023

      Bought an expensive floor lamp with store person saying the LED will last approximately 10 years. it did not last and they will not make it right. They said the item is discontinued and so it cannot be replaced nor repaired.

      Lamps Plus, Inc.

      Date: 01/19/2023

      Hello Emma, thank you for your comment; we're sorry to hear you're experiencing issues with your merchandise. We're happy to assist with finding a replacement; Our lighting specialists have vast knowledge in this area. They can assist you in greater detail and help you find the perfect item that fits your needs. Please get in touch with us at XXX-XXX-XXXX.
    • Review fromSylvia P

      Date: 01/07/2023

      5 stars

      Sylvia P

      Date: 01/07/2023

      Excellent presentation of products and good information in videos. Easy to place order. Looking forward to future purchases.

      Lamps Plus, Inc.

      Date: 01/24/2023

      Thank you, we appreciate hearing from you, and we look forward to seeing you visit with us again.
    • Review fromLisa K

      Date: 01/07/2023

      2 stars

      Lisa K

      Date: 01/07/2023

      I am very frustrated that prices are increased on products I like or put in my cart. I would be unlikely to use Lamps Plus as my first choice vender in the future. I think this trick is underhanded and does not build customer loyalty.

      Lamps Plus, Inc.

      Date: 01/19/2023

      Thank you for your comment; we're sorry about your frustration. Sale pricing is listed online and is valid only through the dates displayed on individual product pages. Please note that quantities may be limited and that offers are good only on in-stock merchandise. Should you have any questions or need assistance placing an order in the future, please do not hesitate to call us at X-XXX-XXX-XXXX.
    • Review fromMary L

      Date: 01/07/2023

      5 stars

      Mary L

      Date: 01/07/2023

      Easy online ordering and in store shopping. Quality products every time. Have been a satisfied customer for over 20 years.

      Lamps Plus, Inc.

      Date: 01/18/2023

      Hello - thank you for being a returning customer of ours all these years, we appreciate it, and are proud to have earned your trust!
    • Review fromDebbie M.

      Date: 01/06/2023

      5 stars

      Debbie M.

      Date: 01/06/2023

      great customer service would definitely use them for all my lighting needs at lamps plus

      Lamps Plus, Inc.

      Date: 01/18/2023

      Thank you so much for the feedback, we appreciate hearing from you, and hope to have you visit with us again soon.
    • Review fromDorothy O

      Date: 12/30/2022

      5 stars

      Dorothy O

      Date: 12/30/2022

      Its alway a pleasure working with Lamps Plus! Products are exactly as described, they come packed perfectly and customer service is always spot on with any questions!

      Lamps Plus, Inc.

      Date: 01/18/2023

      Appreciate the feedback, thanks so much!
    • Review fromBarron M

      Date: 12/28/2022

      5 stars

      Barron M

      Date: 12/28/2022

      very easy to work with. this is a great company. i wish you had stores in the ********** area though.

      Lamps Plus, Inc.

      Date: 01/18/2023

      Hi - great to hear from you and get your feedback. Thanks for shopping with us!
    • Review fromEdgardo T

      Date: 12/25/2022

      5 stars

      Edgardo T

      Date: 12/25/2022

      Lot of information available. Fast and easy process. Mirror looks really good.

      Lamps Plus, Inc.

      Date: 01/18/2023

      We hope you enjoy your new mirror design, thank you for the rating and the feedback!
    • Review fromThomas M

      Date: 12/23/2022

      5 stars

      Thomas M

      Date: 12/23/2022

      Easy ordering process. Wide variety to choose from. Detailed descriptions.

      Lamps Plus, Inc.

      Date: 01/18/2023

      Thank you for that review and the comments, we hope to see you again soon.

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