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Business Profile

Smart Phone Software

IPhone Repair and Restore

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Smart Phone Software.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Dawn D

    Date: 07/22/2023

    I WAS JUST ASSAULTED BY THE EMPLOYEE AT THE CHICO iSTORE!! In the past 4 years, I have purchased 4 iphone screens from them, maybe more including my kids' phones. The other people with whom I have dealt have always been pleasant, responsive and helpful. The last time I broke my screen it was only months old so the guy recommended this more expensive screen where if it broke the screen company would provide a free replacement. I broke it.The man today was very unpleasant from hello, told me he didn't know what I was talking about, they don't sell anything like that and I had the wrong store. I told him I have been there several times, they did sell me a very expensive upgraded screen and I asked for manager contact info so I could just call on Monday. He refused to give me manager info and pulled out his computer where it showed I wasn't a customer as he got more and more agitated. I have only ever filled out paper forms so I don't know anything about his system. He yelled at me that I wasn't a customer and I yelled back "I am a customer, I've been here 4 times!" At that point, he grabbed my purse and keys, threw them at the door, came around the counter at me yelling "get the f*** out of here!" I was terrified! There was no one else in the store and he was between me and the door and my stuff! I said, are you nuts? He continued to kick my expensive purse and keys on the ground and we struggled as I tried to get my keys off the floor as he kicked my purse out of the store. I finally got through the door to outside and he pushed me in back and closed the door.There are no words, I cannot tell you how scared I was. I have never feared being physically attacked, especially over a stupid phone screen. Just give me the manager's name and let me leave!

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