Landscape Maintenance
Diversified Fence and LandscapeInformation and Alerts
Service Area
Alert Details
This business has 1 alert.
Ad Review
On September 22, 2022, BBB requested Diversified Fence and Landscape to modify, substantiate, or discontinue claims made on their website and work order (https://www.diversifiedfenceandlandscape.com/index.html) that read, "Lic. #089181". Additionally, BBB asked the business to provide its current physical address. BBB had also asked the business to submit a copy of their license with the Contractors State License Board or proof of exemption.
BBB's Code of Advertising Section 1 Basic Principles of the Code requires that advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. 1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. 1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true. 1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
On October 5, 2022 BBB corresponded with a Diversified Fence and Landscape owner by phone and requested the business to provide details on a type of license listed on their website and work order, to verify the physical address and provide their current license with the Contractors State License Board. On October 6, 2022 BBB messaged the owner of Diversified Fence and Landscape requesting the business to disclose that their license listed on their website and work order is from the city of Chula Vista. BBB also requested the business to verify their physical address, and provide their current license with the Contractors State License Board. The business failed to provide its current location and a copy of the Contractors State License Board license or proof of exemption, and to modify the advertisement. As a result, on October 24, 2022, BBB sent a final written request to Diversified Fence and Landscape encouraging them to answer questions pertinent to the operation of the business and advertisement.
On November 1, 2022 BBB received an email correspondence from the business but the business failed to provide its current location, a copy of the Contractors State License Board license or proof of exemption, and modification of the advertisement. The BBB replied back to the business on November 7, 2022 to give the business another opportunity to provide substantiation.
As of November 7, 2022 the business has not responded to BBB's request.
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