Timeshare Cancellation
International Timeshare Legal ConsultantsInformation and Alerts
Alert Details
This business has 1 alert.
Alert
In May 2023, BBB investigated International Timeshare Legal Consultants’ business practices. This investigation was prompted by the nature of consumer complaints received by BBB. It is alleged that the business fails to render services consumers paid for; and fails to provide an update on the case. Additionally, consumers indicate that the business fails to respond to phone and email inquiries.
On May 10, 2023, BBB sent the company a Business Practice Inquiry through email to request the following information:
- Sample copies of all written agreements with consumers used at any time in the past 30 days;
- All consumer disclosures that explain your fee schedule including when a consumer makes the first payment;
- Procedures for ensuring consumers are informed of the timeshare cancellation timeline;
- A detailed description of all training given to telephone operators and other employees/independent contractors;
Additionally, BBB would like to ask International Timeshare Legal Consultants to provide documentation of all professional consultants and attorneys associated with the business or clarification of the following advertised claims listed on the business' website: http://www.timesharelegalconsultants.com/our-team.html.
As of August 8, 2023, the business has not responded to BBB's request.
Consumers with outstanding concerns are still encouraged to file a complaint for BBB records, but may also wish to contact their local Attorney General's Office, and/or file a complaint with the Federal Trade Commission.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.