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Business Profile

Veterans Organization

REE Medical LLC

Reviews

Customer Review Ratings

4.48/5 stars

Average of 294 Customer Reviews

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Review Details

  • Review fromTami W

    Date: 04/14/2023

    5 stars
    I cannot say enough good things about the great staff and due diligence provided. The consistent communication was incredible and really helped me get through the confusing VA process. I wish I had called sooner. I highly recommend REE Medical to any veteran that has put off filing because the computer and paperwork process is so intimidating. Seek out REE Medical for the expertise and professionalism.
  • Review fromTim P

    Date: 04/13/2023

    5 stars
    I definitely Recommend REE Medical to assist in the VA Disability claim process. Every step was explained and they never overstated what they could help with. I would like to give a additional acknowledgement to ******************* (Veterans Support Specialist). No matter the day , no matter the time. ** always replied in a very timely manner. He is very patient and knowledgeable in every step of the process. I cannot overstate how much ** helped me . If given a choice , request ****************** to help you.
  • Review fromSamuel H

    Date: 04/12/2023

    5 stars
    I started with REE Medical in August 2022. I submitted my paperwork to the VA December 2022. My rating was increased to 100% ***** in March 2023. I am forever in their debt for making this process as pain free as possible.Ree Medical is EVERYTHING that they say that they were. I have struggled since **** for an increase of my disability rating. I was referred to Ree Medical by my neighbor that kept raving about the Professionalism and his inability to increase his rating until he procured the services of the Ree Medical Team.I had previously been denied my claim using a less reputable agency in 2021, so I had nothing to lose. I researched the company via the internet, social media and word of mouth. The overwhelming consensus was that this company was above board. After several months of contemplating, I decided to take the chance. From the minute I was onboarded with Ree, I was made to feel that my chances for an increase was indeed achievable. They were very forthcoming with information and all of my questions were answered with respect and patience.With the utmost appreciation and certainty, I highly recommend utilizing their services! I would NOT be where I am today without them. I have **** and will continue to sing their praises personally to all my fellow Vets and on ************ since finally crossing the infamous VA finish line.Good luck to you ALL!HOOAH
  • Review fromPACHETTA D.

    Date: 04/10/2023

    5 stars

    PACHETTA D.

    Date: 04/10/2023

    I wish I could give them ten stars! The process will take a little time but the blessing I received was worth every second! Im grateful to have found Ree Medical and will suggest them to everyone!????????????????????

    REE Medical LLC

    Date: 04/12/2023

    Thank you for taking the time to leave us a glowing review! We are thrilled to hear that you had a positive experience with REE Medical and that the blessings you received were worth the time and effort it took to complete the process. We pride ourselves on providing excellent customer service and we are glad to have exceeded your expectations.

    We appreciate your kind words and are grateful for your recommendation to others.

    Thank you for choosing REE Medical!
  • Review fromJASON R

    Date: 04/07/2023

    5 stars
    I contacted Ree in September and ans had all of my documents by Christmas. I submitted them and received exactly what Ree speculated. If you need an increase they can help. Trust the process.
  • Review fromMichael D

    Date: 03/31/2023

    5 stars
    Ree gets my absolute highest rating! Kept me posted on all activities and responded quickly to any questions I had. If you are a senior veteran I strongly recommend that you reach out to Ree. Your medical conditions tend to get worse as you age. I had a number of 0% ratings when I retired at the age of 51. Now at the age of 69, they were all re-evaluated with higher ratings which upgraded my overall rating from 60% to 100%. They walked me though every step and achieved great results for me. Professional, knowledgeable, and personable staff!
  • Review fromHenry M

    Date: 03/13/2023

    5 stars
    ************, I would fully recommend REE Medical. They scheduled my appointments, explained to me in great detail what to expect. I would recommend to my fellow retired Marines...if you hit a dead-end with other providers, give REEMEDICAL a try. You won't be disappointed. Took 13 yrs and im finally 100%.
  • Review fromLucas A

    Date: 03/10/2023

    1 star

    Lucas A

    Date: 03/10/2023

    All these great reviews, I hate to be one to leave a negative review. The initial process with REE was great. My case worker was fast to let me know everything I needed to complete. I completed all documentation within 48 hours of receiving instructions. The issues started about a month week in when I was asked to submit my VA or military medical records. I called my case manager to inform her that because I was recently retired I only had military medical records. She informed me that was fine and that we could continue forward with the process. About a week later I received an email from my case manager asking for me to submit my VA records or civilian records again. I again informed her that I did not have any other medical records. After the third time of being asked the same question it was clear to me that my claim was not being handled. After speaking with a couple VSOs, I was advised to wait at least six months before filing a DBQ. So I requested a refund; that was on February 15th. Since then I have called REE Medical several times about my refund and am told the same thing every time, your refund is processing and we only process refunds on Fridays. I do believe this is a great company and that my experience is just a once in a few occurrence but $2700 is a lot of money to some people and holding the funds for a month is ridiculous, especially when it took less than an hour for the funds to be pulled from my account. I do hope we can resolve this soon.

    REE Medical LLC

    Date: 04/12/2023

    Dear valued customer,

    We are sorry to hear that you had a negative experience with REE Medical and that your refund process has not been as smooth as expected. We understand the frustration that *** come with delays and we apologize for any inconvenience this *** have caused.

    We appreciate your positive feedback regarding the initial process and our benefit consultant's fast response. However, we are sorry to hear that your case was not handled as efficiently after the initial stage. We understand that submitting medical records can be a complex and sensitive process, and we apologize if our requests were not clear or if we did not fully understand your situation.

    We would like to update you that your refund was processed on 3/13/2023, and the funds should be available in your account soon, if not already. We apologize for any delay in the processing of your refund and we appreciate your patience and understanding.

    Please note that we take customer feedback seriously, and we are taking steps to improve our processes and ensure that situations like this do not happen again in the future.

    If you have any further concerns or questions, please do not hesitate to contact us directly. Thank you for choosing REE Medical, and we hope to have the opportunity to serve you and other Veterans in the future.
  • Review fromLuis P

    Date: 03/10/2023

    5 stars
    The Reemedical team were professional in helping and understanding my service connection disabilities and working closely and patiently with me so I can get the service connection rating I deserve. I will recommend to all my veteran brothers and Sisters! Thank you Reemedical
  • Review fromChris C

    Date: 03/03/2023

    5 stars
    I will recommend REE Medical to any of my peers and friends seeking assistance with VA disability claims. Al C. was attentive, patient, and *******************. Additionally, all the staff was courteous and quick to respond to concerns or questions.

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