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Business Profile

Fishing Tackle Manufacturers

JD Sports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fishing Tackle Manufacturers.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/01/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Finishline / JD Sports banned my account and wiped it completely off its reward points that I had accumulated through years of purchase history.Theyve refused to provide any explanation or warning. I did not break any terms or rules.I would like to receive my account back along with all of its reward points and order history.

  • Initial Complaint

    Date:02/23/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I adv ** that I did not receive my package due to it being delivered to mailbox due to them not having the apt number on the address. I adv them A box of shoes can not fit in the mailbox! They adv me 3 times it will be refunded over a week ago, now they are saying it cant be refunded. How can a box of shoes fit in the mailbox?

  • Initial Complaint

    Date:02/10/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I Purchased some shoes in November 2023. I needed an exchange or a refund. I sent several emails and called several times.I sent the shoes back to my local store. I reached out to them. The never solved the issue. They have the Shoes and my money. They dont answer the phone. When I finally talked to someone, They say I see the issue and your refund is processing 3-5 business days. Its going on a two months. The customer service is horrible. I just want my money back from my shoes. They have several locations. I sent my shoes back to The ****************** in ***************. I will never deal with this store again. I beginning to thinks they are scammers.

JD Sports is NOT a BBB Accredited Business.

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