Complaints

This profile includes complaints for Redwood Coast Inspections's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Redwood Coast Inspections

  2320 Ridgewood Dr Eureka, CA 95503-6649

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  Redwood Coast Inspections

  PO Box 6752 Eureka, CA 95502-6752

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/07/2025

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This business is my "landlord." They regularly refuse to reply to notifications of damage or need for repairs and began ignoring all my complaints from day one. Recently I reported a severe issue with the lack of insulation in the bathroom for the rental unit I live in. After reporting it and coming into the office to pay the rent I had a very disconcerting conversation with the Manager (******* ******). He insisted that I no longer email him for no reason. He literally would not provide a reason when pressed. After my rent was processed on my way out he made an open threat stating "the owner is giving you one month to change you tone." When asked if this was official notice they stated that it was not. They have since refused to elaborate after being asked several times what it is they meant. They have since taken retaliatory action against me by removing my access to the cameras of the apartment complex which has made me feel unsafe and distressed.

• Initial Complaint

  Date:02/06/2024

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid the owner of this company, ***************************, $400 to do an inspection on my ***** sq ft. manufactured home. I received a report that could have been done by someone completely unexperienced in construction OR inspections. The report was nine pages as opposed to ***** for most professional reports (inside and outside of the residence) and usually includes many photos. His had very few photos, the "most important" of which was a broken vent in the ***** outside. Another issue he thought important enough to list in those nine pages was a piece of trim coming away from the wall in the kitchen....It has so far cost me over $35,000 to repair this house, including dry rot outside as well as surprise plumbing leaks, electrical repairs, dysfunctional appliances and flooring replacement; and I'm still sleeping in the living room after almost nine months because of mandatory repairs in the master bath and bedroom. Most importantly, his incompetence cost me over $12,000 on the negotiation purchase of this home, NOT TO MENTION THE AFOREMENTIIONED UNANTICIPATED EMERGENCIES AND REPAIRS. The purpose of doing an inspection before buying a home, which is well outlined on his own website, is to notify you of potential expenses. His report (attached) did nothing of the kind, and knowing how important an inspection is and then doing this is akin to criminal fraud, in my opinion. If I had known then what I know now, I would not have purchased this house. I recommend that he IMMEDIATELY cease his efforts at trying to inspect homes! I would like a refund.Additionally, any realtor (***************************) who recommends him should know better, and I am strongly considering reporting her too because she uses him all the time! No doubt it serves both of their purposes in defrauding people.