Reviews

This profile includes reviews for Hyundai Motor America's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Hyundai Motor America has 18 locations, listed below.

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  Hyundai Motor America

  10550 Talbert Ave Fountain Valley, CA 92708-6031

  
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  Hyundai Motor America

  9250 NW 25th St Doral, FL 33172-1503

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  Hyundai Motor America

  PO Box 9070 3400 Rt 42 Turnersville, NJ 08012-9070

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  Hyundai Motor America

  1122 Cranbury South River Rd Jamesburg, NJ 08831-3405

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  Hyundai Motor America Corp

  1705 Sequoia Dr Aurora, IL 60506-1033

Review Details

• Review fromLydia S

  Date: 08/16/2024

  1 star
  What I think is that the Hyundai manufacturing motors of America should be liable for so many people that are loosing so much money because of the poor quality of the vehicles they built every minute and stop advertising them like they are the best,all they are building is junk engines that within 2 years of buying their products you pay the consequences because of their irresponsibility. I just bought a 2017 Hyundai Tucson and without any warning lights and been serviced 6 months ago blew the engine and the company denied pay for a new engine .Please do not buy Hyundai you will regret it ! !

• Review fromKathleen C

  Date: 08/13/2024

  1 star
  My Hyunda Sonata 2015 has 46 k miles. February or March 2023, paint began peeling off the top and hood of the car. In searching the internet, I found multiple sites about white paint on said vehicles not adhering to the primer. It is now large swatches on the hood, top, and trunk of my car. Multiple attempts to talk with both Hyundai Motor America and the dealership ***************** Hyundai have been futile. Ive been told by both parties it is up to the goodwill of the other. Dealership has told me we cant spend THOUSANDS of dollars to repaint your car. Mfg has said I should have purchased an extended warrantynever offered one, didnt know one existed. They ended up telling me to contact the BBB. Like I said, my car just recently turned over ****** actual miles. I cant even sell it with huge amounts of paint Continuing to peel off. I try not to wash it much, as it makes it peel off more. At some point, it will rust. If I had the money, I would *** both Hyundai manufacturers AND ***************** Automotive. They are both culpable for selling me vehicle that they knew had an is*** with the possibility of Defective paint. All of this has caused me immeasurable stress and worry. I have to have a car, I cannot just go out and purchase another one. NEVER in close to 50 years of driving have I had a vehicle that has paint peeling for no reason. This car has been a lemon since day one.

• Review fromCarol M

  Date: 08/08/2024

  1 star
  I am writing to formally express my frustration and disappointment with the ongoing issue concerning the car I purchased from your company just a year ago. The vehicle has developed a major engine problem, which, to my dismay, is the same issue that was recently covered in a recall. Despite this, your headquarters has refused to address the problem in my vehicle, leaving me with a faulty and unreliable car. This defect has not only compromised the performance of the vehicle but has also caused me significant stress and concern for my safety on the road.To make matters worse, my attempts to resolve this issue with your headquarters have been met with avoidance and a lack of accountability. I have been repeatedly dismissed and given no satisfactory explanation as to why my vehicle is not being repaired under the recall. This level of customer service is unacceptable and has only added to my frustration. I urge you to take immediate action to rectify this situation by honoring the recall and repairing my vehicle without further

• Review fromKATHLEEN M

  Date: 07/30/2024

  1 star
  Dont ever of buy a car from Hyundai. For over a year, we have struggled with a brand new Palisade, it has a very concerning issues with the safety sensors/cameras, that put us in serious ***** way. It started more than a year ago within 2 month so of the purchase. It just stops accelerating and wont let you accelerate or move off the highway safely. It is a death trap! We have had it into the dealer many times, this last one they had it for 2 months trying to figure out this issue. It finally replicated the issue and they agreed there was something seriously wrong. We have an official letter from Hyundai to buy it back. We produced the contracts, clear title and all the details they asked for. It has 5700 miles and we bought in in May last year. Today they determined they don't want to buy it back by calling and saying hey we changed the camera on the dash and drove it 30 miles and its fixed. Yet it took them a year to figure it out, but it is magically fixed. This is how Hyundai is getting around it. We have read thousands of pages on issues similar to this that they wont address so now Im faced with this fixed car. The funny part about it is last week they gave up through their hands up after having it two months and said we cant fix it but then today its miraculously fixed. I am not an idiot and I am having my attorneys look into this. We are terrified of the car and Hyundai will not do anything till there is a catastrophic loss. Im just forewarning you do not ever buy a Hyundai it will be your biggest nightmare and regret! We paid 50K for a total loss, DONT DUE IT

• Review fromMicah G

  Date: 07/16/2024

  1 star
  We purchased a 2017 Hyundai Santa Fe SE ULTIMATE from Hyundai in December of 2019. The vehicle has the V6 3.3 Liter Lambda II motor. At the time of purchase it had ****** miles on it and we paid roughly $27,000 for the vehicle and associated service package. We routinely had the vehicle serviced according to the recommended service schedule with Hyundai.In early 2022 we realized that the engine began burning oil at an alarming rate. We were adding roughly 1.5 quarts every ***** miles to maintain a safe level. After inquiring with Hyundai we were informed that this is considered normal operation and to be expected. Based on that information, we proceeded to routinely check oil levels and maintain them accordingly. On December 23rd, 2022, with roughly 8***** miles on the vehicle, we experienced a knocking noise coming from the engine. I immediately pulled the vehicle to the side of the road to investigate. Two different mechanics told us we needed a full engine replacement. We have requested assistance from Hyundai Motor America to assist with the cost of replacement and have been denied. The quote for a new motor and labor to install is $18,888 and we were told that the cost is so high because Hyundai does not make the motor anymore and each individual part would need to be ordered and assembled. Due to us being the second owner we don't qualify for their 100,000/10 year warranty and have been told time and again that we must pay for all repairs. After inquiring they said that 8***** miles is considered a high milage vehicle and that an engine completely failing is normal. Hyundai has completely failed in making a reliable vehicle, customer service, and doing the right thing. I can't believe they can seriously consider themselves a reliable auto manufacturer.

• Review fromChristine P

  Date: 07/13/2024

  1 star
  In January, I was coming home from ******** from a hockey tournament. About 10 miles into my ride home, there was a knocking and shaking. I pulled over and called AAA. I had the car towed as far as I could afford (about 15 miles away from my home) The dealership seemed nice and accommodating in the emergency situation. 4 days later, I was told that the engine needed to be replaced by Hyundai, I was also told there were NO loaner cars available because I did not reserve one. I do realize, now, that I should have anticipated this event and scheduled a loaner car ( ummm, no). So.i had to rent a car. My car insurance also did not cover the rental because "the car was not in an accident". This was very helpful, again, no. So off to Enterprise, I go. They were incredibly understanding. In March after a lot of crying, and freaking out, with the help if a Hyundai Liason, I got my car fixed and returned. It is now July and I am still trying to get reimbursement for the out of pocket expenses such as, towing, and rental car. Hyundai ********************************* will not return my emails and phone calls. The paperwork I continuously submit, are being denied for ***** things. Needless to say I will continue to try to get my $8000.00 back and I will NEVER purchase another Hyundai EVER. They are a horrible corporation to work with and not empathetic or helpful. Hyundai Motors is a joke.

• Review fromRyan A

  Date: 06/23/2024

  1 star
  Ive had the worst experience after being a loyal Hyundai customer for over 10 years and owning 8 vehicles. In February of this year for rewarding myself with receiving my Bachelors Degree I went to my local Hyundai Dealer *********************** Hyundai in **********,**. After being excited and specifically telling the saleswoman I was an informed consumer she decided to give me a horrible experience after finding the best price at another dealer. I had found the 2024 Hyundai Sonata for $357 a month on a 3 year lease. She attempted to put me in a stinky and stained used Hyundai Sonata with high mileage and a stain just to get it off the lot. When she saw that I didn't want that vehicle she decided to run and rack my credit multiple times and damaged my score. When I told her I'd like to lease a vehicle with 3 years for the best deal, and may dexisw to buy the car at the end of the lease she lied and said you needed a 700 credit score in order to lease which is humiliating and a flat out lie. She didn't want me to see the model I wanted or the interior I liked. As if she was trying to give me a horrible experience. Long story short I spoke to Corporate and as advertised that I have a screenshot, was going to get the 2024 Hyundai Elantra at Freehold Hyundai. Corporate said it's the least they could do and if I wanted another vehicle, they then made another sale mistake to where they sent me a $250 dollar gift card waived the month of March for paying and it's been weeks and weeks to where it has been in the process of being adjusted. I spoke to multiple individuals who properly communicated it. The problem is the Hyundai Motor ************* is so incompetent there was multiple times where hours were spent on the phone where they took note of it and to standby and not to send payment until it was complete. But they never entered in system. Now Corporate had the contract change being sent by email but consumer quality said they sent it but decided to mess and car has been towed.

• Review fromBryan S

  Date: 06/22/2024

  1 star
  My PCM went out around 2 months ago. I had my mechanic purchase a used one as the new ones are backordered. Hyundai refuses to give my mechanic the code to reprogram the new pcm for my car. So now my car Will not cool down because when the pcm I have in overheats it shuts off the *** It's nearly 100 degrees out and my business is in my car as I do ****. They are not only interrupting my livelihood they are putting my life at risk as this is the only option for a car I have at the moment. Hyundai has proven to be incompetent and failed to address my concerns. I will not be purchasing any Hyundai in the future and I hope this message leads as a testament to how Hyundai takes advantage of their customers.

• Review fromWendell H

  Date: 06/21/2024

  1 star
  Bought a hyundai elantra in short version paint peeled from factory defect dealer patched ,paint peeled again an of course no help from consumer affair

• Review fromAaron M

  Date: 06/21/2024

  1 star
  Stay away from Hyundai at all costs.Bought a certified pre-owned 2017 Hyundai Tucson Sport in June 2020. The car started burning oil in 2023. The car was under warranty (bought an extended warranty through Hyundai to get the ******* mile coverage. Didn't know at the time that pre-owned aren't covered by the ******* mile powertrain warranty (which wasn't disclosed at time of purchase, I just got lucky by purchasing extra coverage). The air conditioner went out at ****** miles and I took it to a licensed dealership to get fixed. I informed the dealership of the oil consumption issue and they said they would give the car an oil change. No consumption test. No steps to ID the problem. I was adding quarts of oil every week to get it to the next oil change (***** miles). Engine finally blew the turbo and a rod in May 2024. Hyundai denied my warranty claim and my good will claim by constantly shifting goal posts. First, said I didn't have all maintenance records. So I produced all of them, and proved I didn't have any gaps in paperwork. Second, Hyundai said I didn't report the issue timely. I referred them back to the service at the licensed dealer. Finally, Hyundai said I was outside the mileage limit on the warranty, even though the issue was disclosed before the ******* mile limit. This company changes goal posts and doesn't honor their contracts. They also engage in deceptive business practices by failing to disclose issues, changing evidentiary standards, and making customers go through hoops that ultimately have no purpose when they deny claims regardless of proof. When I asked them for documentation or to respond, Hyundai never provided the documentation and would not call me back. But they gave me five days to provide all of my service records for the life of the car, and threatened to deny my claim if I didn't meet the deadline. This company engages in the worst kind of business practices. They should be avoided at all costs.