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Business Profile

Auto Repairs

Genuine Auto Sales and Service

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromDavid B.

    Date: 06/12/2025

    1 star
    First I will start off by saying there is nothing Genuine about this shop, they are not equipped to perform major repairs. They overcharge you for a repair that will not be completed correctly, on top of suggesting more repairs to fix to jack up the price. I like to give people the opportunity to be honest and trustworthy to go off their word, and this shop gives you the opposite of that. No communication after you sign for diagnostic and repairs, also continue to change a date on a time that they suggest not the client, note I understand when things come up, but 3 times and still s**** the customer over. I strongly suggest you stay away from this shop. I wish I could have did more research on this shop before coming here, because this shop has a bad reputation from customers and these reviews are not accurate. STAY AWAY.. SCAMMERS!!!!!!!

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