Reviews
This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,120 Customer Reviews
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Review fromHope H
Date: 02/26/2023
5 starsHope H
Date: 02/26/2023
A wonderful and seamless experience! We were first time borrowers and had every last question answered in full so that we knew what we were getting into. Cannot recommend this company enough!
LoanDepot
Date: 02/27/2023
Hi Hope! We appreciate your business and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.Review fromJune C
Date: 02/26/2023
4 starsJune C
Date: 02/26/2023
I was completely satisfied with the services rendered by loanDepot in obtaining approval for a home equity loan. I am a retired *************************************************************** obtaining a home equity loan. I had applied to a previous loan company and after a month was still engaged in document production. I then terminated my loan request with that company and contacted loanDepot. Within two weeks, I was approved for the loan. The two loan officers I dealt with were very helpful and I forwarded them both "thank you" emails. I would certainly recommend loanDepot to my family and friends.LoanDepot
Date: 02/27/2023
Hi June! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.Review fromWilliam H
Date: 02/25/2023
5 starsWilliam H
Date: 02/25/2023
Excellent and professional service was provided by my Loan Depot team. The customer portal is easy to use and made the process of getting a cash out refi very easy! This is my fourth loan through them!LoanDepot
Date: 02/27/2023
Hi *******! We are happy to hear that our team was able to exceed your expectations. We work hard to ensure that your financial needs are met. Please reach out if we can assist you further.Review frompeggy l
Date: 02/24/2023
5 starspeggy l
Date: 02/24/2023
They were clear efficient able to answer any questions I received my money in a very timely mannerLoanDepot
Date: 02/27/2023
Hi *****! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.Review fromToni H
Date: 02/24/2023
4 starsToni H
Date: 02/24/2023
Helped every step of the way. And very fast and friendly.LoanDepot
Date: 02/27/2023
Hi ****! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know.Review fromLarry P
Date: 02/24/2023
4 starsLarry P
Date: 02/24/2023
Other than the Sr. **** officer not communicating very well nor in a timely manner, I had no problem with the company or my loan process.LoanDepot
Date: 02/27/2023
Hi *****! Thank you for sharing this positive experience. We are here for you if you have any questions or future financial needs.Review fromNancy L
Date: 02/24/2023
5 starsNancy L
Date: 02/24/2023
Loan Depot is so easy to work with. They give support every step of the way. My needs were met with ease ad courtesy.LoanDepot
Date: 02/27/2023
Hi *****! We are thrilled that you had great experience with us and appreciate the time you took to share. Please keep loanDepot in mind for any future lending needs.Review fromMike C
Date: 02/23/2023
5 starsMike C
Date: 02/23/2023
They really did a very good job answer all my questions and people was done in a timely manner.LoanDepot
Date: 02/27/2023
Hi ****! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know.Review fromDora P
Date: 02/23/2023
5 starsDora P
Date: 02/23/2023
****** is the best, professional, timely follow-up, excellent communicator.The entire process was smooth and timeliness were realistic and easily met.LoanDepot
Date: 02/27/2023
Hi ****! Thank you for sharing this positive experience. We are here for you if you have any questions or future financial needs.Review fromBianca B
Date: 02/23/2023
5 starsBianca B
Date: 02/23/2023
Process was very streamlined, quick and simple. Each associate in the process was very professional and took a personal interest in understanding why we were applying for a refinance mortgage. Recommend to anyone looking for a bo hassle refinance.LoanDepot
Date: 02/27/2023
Hi ******! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
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