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Reviews

This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LoanDepot has 73 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • LoanDepot

      6561 Irvine Center Dr Irvine, CA 92618-2118

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    • LoanDepot

      1757 E Baseline Rd Ste 141 Gilbert, AZ 85233-1535

      BBB accredited business seal
    • LoanDepot

      16435 N Scottsdale Rd Ste 200 Scottsdale, AZ 85254-1654

      BBB accredited business seal
    • LoanDepot

      16150 N Arrowhead Fountains Ctr Dr Ste 240 Peoria, AZ 85382-4753

      BBB accredited business seal
    • LoanDepot

      605 W Knox Rd Ste 106 Tempe, AZ 85284-3804

      BBB accredited business seal

    Customer Review Ratings

    4.09/5 stars

    Average of 1,120 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromRocky T

      Date: 02/23/2023

      5 stars

      Rocky T

      Date: 02/23/2023

      They got the job done and I was more then satisfied.

      LoanDepot

      Date: 02/27/2023

      Hi *****! Thank you for the great review. We are happy that your loan process went smoothly. We look forward to servicing your future financing needs.
    • Review fromDennis H

      Date: 02/23/2023

      5 stars

      Dennis H

      Date: 02/23/2023

      Great service,friendly.Took care of everything needed for the loan.My daughter bought a house through them a year ago,this was the reason I went with them.

      LoanDepot

      Date: 02/27/2023

      Hi ******! Thank you for the positive feedback. Your review will be shared with the loanDepot team. Keep us in mind for any future lending needs!
    • Review fromPamela J.Jarmon

      Date: 02/23/2023

      5 stars

      Pamela J.Jarmon

      Date: 02/23/2023

      I had ***** good experience from the beginning to the end .with all who were involved professional and great attitude. So thank you for you professionalism, I will continue to work with this company.

      LoanDepot

      Date: 02/27/2023

      Hi ******! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
    • Review fromcraig t

      Date: 02/23/2023

      1 star

      craig t

      Date: 02/23/2023

      I was lied to and shorted on money please look really hard at your paper work before signing

      LoanDepot

      Date: 02/27/2023

      Hi ***** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or ****************************************
    • Review fromAnita S

      Date: 02/23/2023

      5 stars

      Anita S

      Date: 02/23/2023

      Knowledgeable and proactive loan officer. Excellent *************************** customer service.

      LoanDepot

      Date: 02/27/2023

      Hi *****! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
    • Review fromMark P

      Date: 02/23/2023

      5 stars

      Mark P

      Date: 02/23/2023

      This was my first experience with home finance. I was more than a little nervous at first. But the person I delt with was was very knowledgeable and helpful with the whole process. **** was a great help to me and the whole team was awesome.

      LoanDepot

      Date: 02/27/2023

      Hi ****! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
    • Review fromBonnie C

      Date: 02/23/2023

      5 stars

      Bonnie C

      Date: 02/23/2023

      This team was great to work with on our loan!!!!!Very professional and polite.Arranged all information in a timely manner.************************ and ****************. **. Mountains

      LoanDepot

      Date: 02/27/2023

      Hi *****! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
    • Review fromConstance S.

      Date: 02/23/2023

      5 stars

      Constance S.

      Date: 02/23/2023

      **************** friendly, helpful with assisting you to complete the process. Some of the pay offs were not accurate but I was able to manage which Im waiting on one to complete..

      LoanDepot

      Date: 02/27/2023

      Hi **** and *********! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
    • Review fromTOMMY G

      Date: 02/23/2023

      5 stars

      TOMMY G

      Date: 02/23/2023

      Loan depot has been great to me. I am completely satisfied with the quality of service they provide.

      LoanDepot

      Date: 02/27/2023

      Hi *****! We appreciate your business and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
    • Review fromJohn L.

      Date: 02/23/2023

      5 stars

      John L.

      Date: 02/23/2023

      When I purchased my home in 2007 I used loan Depot and they were great! Since that time I redid my loan a couple times to reduce the interest rate and got it down to right at 3 1/8% -- my disability retirement from previous employer ran out at age ************************************************************************************************************* a little over 2% interest rate increass but I am now in a place where I can afford to maintain my home and still pay all of my other bills without going into default. I've read a lot of negative reviews but I am thoroughly pleased with the agents I worked with. I highly recommend them to anyone with an open mind and understands finances at least a little bit.. LOL respectfully, an extremely satisfied customer! J R life

      LoanDepot

      Date: 02/27/2023

      Hi ****! We are happy to hear that our team was able to exceed your expectations. We work hard to ensure that your financial needs are met. Please reach out if we can assist you further.

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