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Business Profile

Scholarships and Financial Aid

Scholarship Application Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Scholarships and Financial Aid.

Complaints

This profile includes complaints for Scholarship Application Services LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Scholarship Application Services LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/08/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went onto my ****** account to look up an item I ordered from ****. I noticed a payment had just come out of my bank account to a ******************************************* **** I immediately looked at it to see what it was because I didnt recognize the name but there was no information. As I looked back over my transactions I saw that I was charged from this same company on the 3rd of last month. So I went back another month. Again a 20$ charge on 9/3. As I scrolled back through I found I was charged 20 every month since last May 2023. I immediately messaged ****** because I had never heard of this company. Then I tried looking them up which there was no site etc. all that came up was many things saying they were a scholarship scam. It led to your site where you talked about how these scammers act like a company that handles scholarships and then gets your info. After giving it some thought and then more reading I saw a name like scholarship owl or something owl. Which I then remembered that name when we were looking with our daughter last year for scholarship monies for graduate school. We were told by the university to look into the many scholarships that were out there and we went online and looked. If I recall this was supposedly like a hub where different available scholarships could be applied for. I dont remember but I think it did require like a one time fee to supposedly access the information. However, Ive been charged 380$. And there never was any scholarships etc. we had to take out a loan. I would like my money back from them because it was most definitely a scam and fraudulent. Thank You!!!
    • Initial Complaint

      Date:11/21/2023

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was charged $45 and I dont have an active membership. I have the free membership and I would like my money back . This is ridiculous that I was charged.
    • Initial Complaint

      Date:09/10/2023

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have recently noticed that I have been charged $45 quarterly over the past year to Scholarship Owl, totaling to $270 they have taken for me. When I went onto the site to cancel this, it says I still have the free membership. I have never plugged in any card information or bank information into this website and am appalled at the fact that it has been doing these underhanded charges to my account. The fact that this site is for younger people to ********* with scholarships and this is what they do is horrible and disgusting.
    • Initial Complaint

      Date:04/27/2023

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Scholarship Owl took $45 dollars for a subscription Ive tried to cancel prior to the free trial ending. I would like a refund because I didnt authorize this charge.

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