Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Warranty Plans

instaProtek LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Warranty Plans.

Reviews

Customer Review Ratings

1/5 stars

Average of 72 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromWilliam W

    Date: 02/05/2024

    1 star
    I wouldn't recommend this company to an enemy. The robbed me without me ever coming in contact with them. I purchased the glass screen protector from *********************. I registered my product like days that buys me to on product I bought from ******* and they said I had a warranty all the way until January of ****. Well since the product wasn't strong enough to protect my screen I had to file an claim. My claim was approved by Insta Protek for $100 in repairs. So I had the phone fixed and then sent over all receipts asked for from Insta Protek. Well I never received the money and I am now in the hole $130 +$15=$145. Wrong and I hope they don't do this to everybody but they surely did it to me
  • Review fromSpencer L

    Date: 01/22/2024

    1 star
    Will not fix there screen protector.After it's defective an does not save screens. S*** products. Do not buy
  • Review fromTammy R

    Date: 01/13/2024

    1 star
    It has been 3 months and I have still not had my claim resolved. Status states check was cut on 12/27/23 but I have NOT received it. This is a totally unacceptable. I have put in another 2 emails trying to get status of the reimbursement.
  • Review fromLarry T

    Date: 01/12/2024

    1 star
    I wish I could do zero stars. This company is an absolute Mickey ***** operation, They will run you around in circles and dead ends. No phone number just some ******** email they might respond to.Avoid these a******* like the plague
  • Review fromShetariya M

    Date: 12/15/2023

    1 star
    Ive been waiting over a month for my reimbursement. Every week its a new excuse and Im tired of it. Never use this company as they are proclaiming false information and services.
  • Review fromTeresa B

    Date: 12/04/2023

    1 star
    -10 stars. The product doesn't work and they do not stand behind their $200 guarantee. Do not purchase, you're just throwing your money away. A regular screen protector works better and cost a fraction on of the price. Total rip off.
  • Review fromChanning M

    Date: 11/24/2023

    1 star
    Took me over a month to get my refund kept getting workarounds
  • Review fromAmy W

    Date: 11/23/2023

    1 star
    Still waiting on my refund. Wanted the check option because the app seemed sketchy. When I tried to get reimbursement it said app had a virus. After multiple phone calls and emails still waiting. It's been since September. They said can't say for sure when check will be cut because they do them in batches. Will not use service again.
  • Review fromRonda M

    Date: 11/16/2023

    1 star
    Buyer beware !!This is the worst company they're guaranteed does not work.! Their app just takes up space in your phone. Do not purchase. This is the worst purchase I've ever bought from Vorizon
  • Review fromHeather H

    Date: 11/06/2023

    1 star
    I filed a claim with this joke of a company 9/25/23 and was not able to get it in for repair until 10/31/23. 6 days outside of the 30 day timeframe that they apparently provide. My claim eligibility is valid until 3/4/24 but this company is denying my claim for reimbursement. $300 spent out of pocket on the screen repair and now being denied the $200 reimbursement for the repair. I would not recommend buying a screen protector from this company!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.