Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,333 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRobert M.
Date: 08/24/2022
5 starsRobert M.
Date: 08/24/2022
***** ************** was amazing. He came on time, evaluated the problem and quickly did the work while picking out an excellent replacement. He also could have cost us more but informed us that the second job we asked about did not need to be done. As a side note, the **** rep we talked to on the phone also deserves 5 stars.
Puls Technologies, Inc.
Date: 08/25/2022
Thanks for leaving us such a wonderful review, ******! We are thrilled that you loved your experience; ***** will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Puls Technologies, Inc.
Date: 08/25/2022
Thanks for leaving us such a wonderful review, ******! We are thrilled that you loved your experience; ***** will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Review fromTony L
Date: 08/24/2022
5 starsTony L
Date: 08/24/2022
**** provided me with exceptional, friendly, professional, and outstanding customer service. They showed great integrity too. They fixed my wash machine. Thanks again.Puls Technologies, Inc.
Date: 08/25/2022
Thank you so much for counting on us to fix your device, ****! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback and we hope you have a great day!Review fromStephen H
Date: 08/24/2022
5 starsStephen H
Date: 08/24/2022
He is an exceptional young man and deserves a raise.Puls Technologies, Inc.
Date: 08/25/2022
We are grateful for this awesome feedback, *******! It makes us happy to hear how wonderful your experience was with **** and for trusting us to fix your dishwasher. We will make sure that your technician gets the recognition he deserves. Please know that we will always be here if you need us.Review fromJohn P
Date: 08/21/2022
5 starsJohn P
Date: 08/21/2022
Technician located the problem but had to order a part.Puls Technologies, Inc.
Date: 08/23/2022
We are so grateful for your 5-star rating. We will make sure to update you about the part. Thank you for choosing ****.Review fromMarianna S
Date: 08/19/2022
1 starMarianna S
Date: 08/19/2022
I can't believe the way **** is managing their employees. My Whirlpool refrigerator didn't cool at all when the technician came out to fix it. He said he fixed it and I paid for the service on July 24th. The technician asked me a couple of days later if the refrigerator is still working. I told him I guess so...and then another couple of days later he asked me again if the refrigerator is working or not. By then I start wondering why he is keep asking me that question and he said he did a good job because usually he learns on the job...he doesn't know for sure what he is doing. My refrigerator totally broke down again on the 3rd week after the technician "fixed it" - unfortunately I didn't noticed that the refrigerator wasn't cooling the same way as before. I called **** to schedule another appointment to fix it. I took off work on Monday August 15th because my appointment was at 10 am. They canceled my appointment around 9:30 am saying they don't have any available technician in my area. I rescheduled the appointment on Monday at least 5 times and all of the appointment were canceled. So basically I lost my wages for that day since I am temping for a company after loosing my job and being unemployed 5 months. On the top of that, my refrigerator is still broken. I rescheduled another appointment for August 16th and they canceled again. I got home from work early so I can wait for the technician...the appointment was again canceled at 4pm. So again I lost half of day wages and still my refrigerator not fixed. **** kept sending me text messages every 30 min it's time to reschedule your appointment. I needed someone to fix my refrigerator...no more game ****!!! I called my bank to dispute the charge because the refrigerator is still broken and I had to call another company to fix it. This is unacceptable for a company to play with people. If I wouldn't be at home I am sure the company would charge me to not cancel my appointment...Puls Technologies, Inc.
Date: 08/20/2022
Hi ********, thank you so much for bringing this to our attention. We're terribly sorry for the experience that you had. We will be reaching out to you directly to help rectify the situation. Please know that we take every complaint very seriously and will be looking into this further so we can resolve the issues you experienced. Thank youPuls Technologies, Inc.
Date: 08/20/2022
Hi ********, thank you so much for bringing this to our attention. We're terribly sorry for the experience that you had. We will be reaching out to you directly to help rectify the situation. Please know that we take every complaint very seriously and will be looking into this further so we can resolve the issues you experienced. Thank youPuls Technologies, Inc.
Date: 08/20/2022
Hi ********, thank you so much for bringing this to our attention. We're terribly sorry for the experience that you had. We will be reaching out to you directly to help rectify the situation. Please know that we take every complaint very seriously and will be looking into this further so we can resolve the issues you experienced. Thank youReview fromKasha J.
Date: 08/16/2022
5 starsKasha J.
Date: 08/16/2022
Kev with *** Services was an technician who did phenomenal work in record time. My stove was working immediately and my technician was very timely. I would have this company and this tech Kev come fix my appliances anytime! Thanks for ********************************************Puls Technologies, Inc.
Date: 08/17/2022
?Thank you for your service request with **** and for the 5 stars ! We are so delighted to hear about your experience with our service and that your dryer is back to working condition. Kev is truly a gem to have on our Team and we'll definitely give him the recognition he deserves. Thanks again for choosing ********************, we look forward to servicing you again when you need us.Review fromZeff R.
Date: 08/15/2022
5 starsZeff R.
Date: 08/15/2022
The technician, Faud, came exactly within the appointed timeframe, diagnose the issue and repaired it expeditiously and in as neat a manner as possible. He was knowledgeable and friendly.Puls Technologies, Inc.
Date: 08/16/2022
We are grateful for this awesome feedback, ************ makes us happy to hear how wonderful your experience was with **** and for trusting us to fix your dishwasher. We will make sure that Faud gets the recognition he deserves. Please know that we will always be here if you need us.Puls Technologies, Inc.
Date: 08/16/2022
We are grateful for this awesome feedback, ************ makes us happy to hear how wonderful your experience was with **** and for trusting us to fix your dishwasher. We will make sure that Faud gets the recognition he deserves. Please know that we will always be here if you need us.Puls Technologies, Inc.
Date: 08/16/2022
We are grateful for this awesome feedback, ************ makes us happy to hear how wonderful your experience was with **** and for trusting us to fix your dishwasher. We will make sure that Faud gets the recognition he deserves. Please know that we will always be here if you need us.Review fromDiane C
Date: 08/12/2022
5 starsDiane C
Date: 08/12/2022
This the most efficient and professional organization The technicians have been Extremely polite and have Done an excellent job No more calling various places For quotes and getting references I recently moved to ********** and its a relief to be able to call one company to get things done Communication is wonderful an I have more projects aheadPuls Technologies, Inc.
Date: 08/16/2022
Wow, we were blown away by your positive words. Were very grateful for customers like you and hope you stick with us for years to come, *****!We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Review fromZack S
Date: 08/06/2022
1 starZack S
Date: 08/06/2022
Tech came by and said I had a bad heating element, he never took it apart, just looked and said thats what I needed.....red flag!, I tried getting a refund and was denied refund, it's more to this story bottom line I got scammed. Called another company, they came by took the dryer apart...it was a broken belt!Puls Technologies, Inc.
Date: 08/08/2022
Thank you for providing your feedback and letting us know about this issue, ***** We're sorry to hear that we're not able to provide you with the service experience you were looking for. We have sent you an email to rectify the situation. Please know that we take every complaint very seriously and will be looking into this further so we can resolve the issues you experienced.Puls Technologies, Inc.
Date: 08/08/2022
Thank you for providing your feedback and letting us know about this issue, ***** We're sorry to hear that we're not able to provide you with the service experience you were looking for. We have sent you an email to rectify the situation. Please know that we take every complaint very seriously and will be looking into this further so we can resolve the issues you experienced.Review fromLAURA C
Date: 08/05/2022
5 starsLAURA C
Date: 08/05/2022
Great service and communication from ******. He was prompt, patient, and helpful. Scheduling was easy and re-scheduling was just as easy. Great value for what I needed done (hanging a TV with existing mount).Puls Technologies, Inc.
Date: 08/11/2022
We are indeed very grateful for this amazing feedback, *****! It makes us happy to hear how wonderful your experience was with **** and for trusting us to mount your TV. We will make sure that ****** gets the recognition he deserves. We hope you won't need us again any time soon, but we're always here for you if you do!Puls Technologies, Inc.
Date: 08/11/2022
We are indeed very grateful for this amazing feedback, *****! It makes us happy to hear how wonderful your experience was with **** and for trusting us to mount your TV. We will make sure that ****** gets the recognition he deserves. We hope you won't need us again any time soon, but we're always here for you if you do!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.