Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,333 Customer Reviews
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Review fromMark T
Date: 06/17/2025
5 starsMark T
Date: 06/17/2025
The technician was prompt efficient and knowledgeable. He diagnosed the problem and solved the problem.
Puls Technologies, Inc.
Date: 06/18/2025
Hello, ****. Thank you for your kind words! We're thrilled to hear that our technician made a great impression with prompt, efficient service and expertise. It's always our goal to diagnose and resolve issues quickly, and we're glad we could deliver that experience for you.Review fromJacquet H
Date: 06/15/2025
5 starsJacquet H
Date: 06/15/2025
Punctual, professional and very helpful providing tips to ensure I get the best out of my oven. Thanks!!Puls Technologies, Inc.
Date: 06/19/2025
Thank you so much for counting on us, *******! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback and we hope you have a great day!Review fromSandra Y
Date: 06/14/2025
5 starsSandra Y
Date: 06/14/2025
He was on time Knowledgeable Kind And very helpful Great I was very pleasedPuls Technologies, Inc.
Date: 06/19/2025
Thank you so much for your repair request with ****, ******! We are pleased to learn about your positive experience with us and we really do appreciate the recommendation. Have a wonderful day!Review fromPAULINA P F
Date: 06/11/2025
5 starsPAULINA P F
Date: 06/11/2025
My technician was very knowledgeable and professional and most importantly, was able to fix my A/C plumbing problem. I have been struggling to fix the issue for the past year (yes, year) and up until now nobody had been able to fix it. Highly recommend!Puls Technologies, Inc.
Date: 06/13/2025
Thank you so much for your business and for writing such an awesome review, *******. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you and we look forward to servicing you again in the future.Review fromMathew J
Date: 06/06/2025
1 starMathew J
Date: 06/06/2025
THIS BUSINESS IS RUN BY LIARS AND THIEVES!I needed a washer fixed, so I looked for an appliance repairman on ****** and **** popped up. I didn't think too much of the service and diagnostic charges, but then the problems came when the technician didn't fix my appliance. After we had the tech back at our home, he reinspected it and told me which parts to order for it. After I ordered them, I was contacted by the support team and told that my guarantee was no longer valid because the service was going to include customer ordered parts (nevermind the fact that I ordered them from the manufacturer). And now, a month after our original appointment, they contact me again and send me a faulty appointment time and a $15 service charge. I contacted our tech and he had no idea about the appointment with his name on it. This is no way to run a business. I would give them 0 stars if possible.Puls Technologies, Inc.
Date: 06/09/2025
Hi *******,
We are very sorry for the inconvenience and for the confusion. We understand that you badly needed your appliance that is why the team submitted a Guarantee request for our team to have this evaluated. The scheduled appointment is the time frame that the technician provided in which we offered to you. Additionally, we are not sure about the $15 charge as we did not received any payment under your name with that [payment.
Review fromFelix G
Date: 06/06/2025
5 starsFelix G
Date: 06/06/2025
The Technician, ******* was timely, courteous and professional. Repair was done promptly and efficiently. Job well done.Puls Technologies, Inc.
Date: 06/07/2025
Hello, *****. Thank you for your kind words! We're glad to hear that Amantai provided timely and professional service. Your satisfaction is our priority, and we appreciate your feedback. If you ever need assistance again, we're here to help!Review fromElaine R
Date: 06/05/2025
5 starsElaine R
Date: 06/05/2025
Service was next day after my request, the tech was on time and professional, and the price was affordable.Puls Technologies, Inc.
Date: 06/13/2025
Thank you so much for your repair request with ****, ********! We are pleased to learn about your positive experience with us and we really do appreciate the recommendation. Have a wonderful day!Review fromMarty L
Date: 06/04/2025
5 starsMarty L
Date: 06/04/2025
***** was able to repair my refrigerator the day I called. He was friendly and competent and completed all the required work flawlessly. A wonderful experience and I would recommend this service and especially ***** to anyone who needs help.Puls Technologies, Inc.
Date: 06/06/2025
We are so glad that you found us and that we were able to provide the quality service that you deserve. Thank you so much for trusting. We will make sure that Marty gets the recognition he deserves. Please know that we will always be here if you need us.Review fromDelcia C
Date: 06/03/2025
1 starDelcia C
Date: 06/03/2025
DO NOT use this company!They fail to tell you upfront that there is a minimum of a two hour service charge. My technician was there for 30 minutes and charged me $392.00.When I queried the charge, he gave me no answer.The replacement part was a fan that you can purchase directly from ** for sale approximately $65 max with a #Warranty. They charged me $327 for the same exact part claiming via customer service that theyre paying for a #Warranty. Again, ** warranties their products. You dont have to pay an extra $260 to get a warranty on that part! As the technician could not provide me with any answers, I called customer service. And their answers were as I indicated above.I was paying for an extra warranty on a $60 part and they charge for a two hour minimum which I have still failed to find in the appointment sign up. I CANNOT Recommend the use of this company ever!Puls Technologies, Inc.
Date: 06/04/2025
Hi ******,
Apologies for any inconvenience caused. As explained to you over the phone, we do not charge for hourly hour on appliance repair.
As stated on the website:
How do service call fees work?
A technician will review scope of work in-person and confirm their service rates with you. If you wish to move forward with the repair, we will deduct the service call fee from the total price offered by the technician.
You can also decline the repair and simply pay $89 for the service call.**** believes in complete transparency. We always provide upfront, clear, standardized pricing. All our technicians are highly skilled and the labor price we charge is based on our technicians' expertise & the quality workmanship we deliver. We always provide customers repair quote after our diagnosis, and we move forward with the repair only upon customers' agreement to the price. We never pressure customers into a repair they do not wish to be completed at the price quoted. We respect our customers to make the decision to repair or replace the unit, our technicians do not make that decision for our customers.
As for the Membership Plan, after reviewing the appointment details, you were sent a secure Payment link which gives you the option to choose the discounted price with the membership and a price without. Upon payment, you chose the discounted option with the Membership.
We do not cater warranty for ** as well as we are not affiliated with them.
Feel free to send an email to **************** for any further concerns you have for us to further discuss.
Thank you!
Review fromKyle P
Date: 05/30/2025
5 starsKyle P
Date: 05/30/2025
**** had such great customer service and communication throughout the whole experience. Great service and good price. Would def recommend them!Puls Technologies, Inc.
Date: 06/01/2025
Hello, ****. Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and communication. Providing quality service at a fair price is our priority, and your recommendation means the world to us! We look forward to serving you again in the future.
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