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Business Profile

Office Space Rental

ReadySpaces Management LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/28/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to express our growing concerns regarding the operational challenges we are facing at our Ridgewood Ready Space location.We initially leased a 650 sq ft space at ********** and have recently upgraded to 1500 sq ft, demonstrating our commitment to expanding our business. Our team of four employees works diligently to prepare and ship our products via **** from the fourth floor.Unfortunately, we have encountered significant disruptions that are hindering our operations. The recent elevator breakdown caused considerable delays as we had to navigate freight elevators. We couldn't drop off packages between 3 PM and 4 PM due to elevator break down for several weeks. This resulted in suspending our seller account with ******* and our funds were held by ******* due to performance issue as we couldn't ship our packages on time. Given these constraints, it is challenging for our team to efficiently pack and ship 4-5 pallets daily, which has negatively impacted our business. The operational delays caused by these issues have resulted in approximately $50,000 of our business funds being placed on hold.We REQUESTED TO RELOCATE US TO THEIR JAMAICA LOCATION believe that relocating our business to a more suitable location would alleviate these challenges and enable us to operate more effectively. We are seeking your cooperation in the Immediate transfer process to ******* Queens Ready Space Facility that better accommodates our needs, particularly regarding **** pickup and reliable elevator access. However, they are rejecting our relocation to ******* location even though Ready Space should be hold accountable for our loses for their elevator not working and not providing 100% service for the rent we have paid them. Thank you for your understanding and prompt attention to this urgent matter.Sincerely,******* ******

ReadySpaces Management LLC is NOT a BBB Accredited Business.

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