Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Property Management

Atlantis Properties

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAndrew A

    Date: 08/05/2024

    1 star
    After residing in my apartment at ************************************* for two years and 4 months, I am terminating my lease and moving out due to ongoing issues with my neighbors in APT D. Their behavior has been inconsiderate and disruptive, making me feel deeply unsettled and unsafe in my apartment.A primary concern is the placement of a mobile home/RV outside my door. This vehicle has become a hub for strangers to loiter and sleep in, significantly heightening my sense of insecurity.Despite my efforts to address these concerns with the management of Atlantis Properties and Sunnyvale Law Enforcement, the situation has not improved. Authorities acknowledge the severity of the issue but offer little solution beyond advising me to relocate.I've also contacted the property owner, but no meaningful steps have been taken to address the deteriorating conditions. Loud maintenance noise, car engine revving (with exhaust filling my apartment), broken garage door, scattered trash and tools, discarded packages and boards, non-functional vehicles, and even a chicken coop litter the premises, posing a risk to tenants' safety and well-being.Leaving my home of two years is a decision I do not take lightly. However, my paramount concern is my safety and security. It is disheartening to witness the neglect of community standards in a desirable neighborhood like ************** in *********, **********. Despite my efforts, I cannot continue residing in a compromised environment where the property owner enables such behavior.In light of these circumstances, I have made the difficult decision to vacate the premises promptly. While it pains me to leave, my priority is to find a living situation where I feel secure and respected. I hope this situation prompts the property owner to reevaluate their management practices and uphold community standards because their continuing silence is shameful.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.