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Business Profile

Heating Contractors

Excel Heating and Cooling

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating Contractors.

Information and Alerts

BBB RatingF

Reasons for rating

  • Advertising issues found by BBB
  • Length of time business has been operating

Service Area

  • Del Norte County, CA
  • Humboldt County, CA

Important Information

Advertising Review

On June 27, 2023, BBB challenged this company’s advertising that appears on their website at https://excelheatcool.com/. The website states Nate certified and customer satisfaction guarantee.

According to the BBB Code of Advertising the primary responsibility for truthful and non-deceptive advertisings rests with the advertiser. Advertisers should be prepared to substantiate any claims or offers made before publication or broadcast and, upon requests, present such substantiation promptly to the advertising medium or BBB.

Excel Heating and Cooling was notified and asked to provide a copy of their Nate Certification and their satisfaction guarantee policy. Despite several attempts, the company has not responded to BBB’s request.

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