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Business Profile

Reverse Mortgages

Truss Financial Group LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Reverse Mortgages.

Reviews

Customer Review Ratings

4.79/5 stars

Average of 39 Customer Reviews

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Review Details

  • Review fromJames L

    Date: 07/17/2024

    5 stars

    James L

    Date: 07/17/2024

    I am self-employed and needed to refinance home loan.However, it we difficult to get a regular home loan due to the large of tax deductions, so I am happy to receive Truss Financial Group's Bank Statement Home Loan.Special thanks to ******* and ***** for their great help in processing this loan.I highly recommend it to anyone like me who is self-employed and needs to refinance.

    Truss Financial Group LLC

    Date: 07/19/2024

    Hi *****, thanks for the review, we appreciate it!!!
  • Review fromJonathan F

    Date: 07/11/2024

    5 stars

    Jonathan F

    Date: 07/11/2024

    ******* made miracles happen for me , outstanding service and a pleasure to work with

    Truss Financial Group LLC

    Date: 07/19/2024

    Hi ********, thank you for the kind words, we appreciate your time with this!
  • Review fromRobert F

    Date: 07/05/2024

    5 stars

    Robert F

    Date: 07/05/2024

    ***** and the Truss Financial Group exceeded our expectations in securing our mortgage as first-time homebuyers. *****'s expertise and guidance made the potentially daunting process incredibly smooth and manageable. Her compassionate approach, professionalism, and attentive listening skills were invaluable throughout our journey.***** demonstrated exceptional knowledge of the mortgage industry and took the time to explain complex concepts in a way that we could easily understand. Her responsiveness and attention to detail ensured that our application progressed efficiently, addressing any concerns promptly.The entire team at Truss Financial Group worked cohesively to support our mortgage application, showcasing their commitment to client satisfaction. Their experience in handling various mortgage types, including those for first-time buyers, was evident in the seamless process we experienced.For anyone hesitant about choosing a mortgage broker, we wholeheartedly recommend Truss Financial Group. ***** and her colleagues' dedication, expertise, and client-focused approach make them an excellent choice for navigating the complexities of home financing. Their service goes beyond just securing a loan; they provide peace of mind and confidence throughout the entire homebuying process.

    Truss Financial Group LLC

    Date: 07/19/2024

    Wow ******, this was very thoughtful of you to take the time to write this out, we really appreciate it, and thanks for trusting us all to get the job done for you.
  • Review fromJesse F

    Date: 06/11/2024

    1 star

    Jesse F

    Date: 06/11/2024

    I do not know how anyone here got their loan even started here. I have made at least seven attempts to reach the representative they assigned me, and yet we have yet to speak.As I read these reviews, it seems suspicious that every single "customer" review is 5 stars. That is extremely unlikely - especially when so many people take the time to write a review when they are upset with a service. And given that a four star rating isn't bad, where are the 4 star people? (who will deduct a star for SOME reason.) Also, there are an excessive amount of reviews given the short amount of time this business has been in here. I am curious to see how this BBB site vets people who leave a review. Can anyone log on and leave just any comment?As far as this business goes, is something sounds too good to be true....

    Truss Financial Group LLC

    Date: 06/12/2024

    Hi *****, your email or name are not in our company database, I believe you have the wrong company. If you'd like to chat with me directly I'm the *** and can be reached at ************ I'd love to help.
  • Review fromJustin S

    Date: 05/07/2024

    5 stars

    Justin S

    Date: 05/07/2024

    ******* and the rest of the team at Truss Financial have been very easy to work with. ******* helped us get our 5-day HELOC done and was surprised at how easy the process was. We will continue to work with her on our other real estate lending needs.

    Truss Financial Group LLC

    Date: 07/25/2024

    Hi ******, thanks so much for taking the time to post this, we appreciate it! Best of luck to you and thank you again for working with us.
  • Review fromGus B

    Date: 04/26/2024

    5 stars

    Gus B

    Date: 04/26/2024

    These guys are great. They completely understood our needs as small business owners. Very responsive, professional individuals using what seemed to be a solid, somewhat automated process to get the job done. Good communication with real people who followed-up and really seemed to care no matter how small an issue. A good experience!

    Truss Financial Group LLC

    Date: 04/28/2024

    Hi ***, it was a real pleasure to work with you and ****** Thank you for the kind words and gratitude. Talk to you soon.
  • Review fromBaird K

    Date: 03/25/2024

    5 stars

    Baird K

    Date: 03/25/2024

    After months of struggling with other lenders, **** at Truss Financial made it really easy to complete a cash-out refinance of a new primary residence we recently bought. As a small business owner and real estate investor, my income situation is complicated but **** was able to guide me through the process with relative ease. Highly recommend Truss for others who need a mortgage but don't have a clean-cut W2 income.

    Truss Financial Group LLC

    Date: 04/28/2024

    Hi *****, well it was a close one, a little to close on the timing that's for sure. Thank you for staying the course with us and for trusting us to get it done. Talk to you soon!
  • Review fromAndrew B

    Date: 03/04/2024

    5 stars

    Andrew B

    Date: 03/04/2024

    Truss Financial Group and ****** specifically helped me close on a house as a first time homebuyer with a traditional self-employed mortgage. I was also pre-approved for a bank statement loan, but chose to go with the traditional mortgage. I couldn't be happier with the experience and the professionalism shown by ****** while we worked for months to get the house I wanted. The only bumps in the road were due to my own documents, and they were able to push the loan through regardless. I couldn't recommend them more for anyone self employed.

    Truss Financial Group LLC

    Date: 03/08/2024

    Hello ******, thank you for the kind words. We appreciate the opportunity to help.
  • Review fromMagdalena S

    Date: 03/01/2024

    5 stars

    Magdalena S

    Date: 03/01/2024

    Great people and pleasure to deal with. Very professional, efficient, reliable. Highly recommended. No hassle

    Truss Financial Group LLC

    Date: 03/08/2024

    Hi *********, thank you so much for posting this, we so appreciate it and thanks for working with us all at Truss.
  • Review fromJames S

    Date: 02/29/2024

    5 stars

    James S

    Date: 02/29/2024

    Highly recommend the team at Truss Financial. Communication was great all the way through my refi..

    Truss Financial Group LLC

    Date: 03/08/2024

    Hi *****, thank you for taking the time to make this post about our experience, thanks.

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