Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Solar Energy Equipment Dealers

RENVU INC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Equipment Dealers.

Reviews

Customer Review Ratings

4.4/5 stars

Average of 10 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromPaul K

    Date: 09/25/2024

    5 stars

    Paul K

    Date: 09/25/2024

    **** ***** was great he is very helpful and professional

    RENVU INC

    Date: 09/27/2024

    Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience with Kylewe love having him on our team. If you need anything else, feel free to reach out. Were always here to help.
  • Review fromJim J

    Date: 08/23/2024

    5 stars

    Jim J

    Date: 08/23/2024

    Great purchase experience. They supply advise and help if needed. Easy purchase and quick shipping makes it easier getting projects done right and on time.

    RENVU INC

    Date: 08/26/2024

    Thank you for the fantastic review! Were thrilled you had a great experience and found our advice and support helpful. We're glad our easy purchasing and quick shipping helped you complete your projects efficiently and on time. Thank you for your continued support! Cheers! :)
  • Review fromKurt G

    Date: 08/19/2024

    5 stars

    Kurt G

    Date: 08/19/2024

    Excellent pricing. Easy to order and settle the account. Shipped out on schedule. Appreciated the status reports for the order.

    RENVU INC

    Date: 08/20/2024

    Thank you, ****! We're thrilled you found our pricing competitive and ordering process straightforward. It's great to know the status updates kept you informed along the way. We look forward to working with you again soon! Cheers! :)
  • Review fromIsaac K

    Date: 08/15/2024

    5 stars

    Isaac K

    Date: 08/15/2024

    Great working with you guys **** helped me with my order it was flawless

    RENVU INC

    Date: 08/16/2024

    Thank you so much for the 5-star review! We appreciate it!
  • Review fromLarry N

    Date: 06/28/2024

    5 stars

    Larry N

    Date: 06/28/2024

    Clear and simple communication. I appreciate the speed of responses.

    RENVU INC

    Date: 07/01/2024

    Thank you, *****, for your kind words! We're thrilled to hear that you found our communication clear and simple. Your appreciation for our quick response times motivates us to continue providing top-notch service.
  • Review fromLouis S

    Date: 06/10/2024

    5 stars

    Louis S

    Date: 06/10/2024

    Not long ago I purchased from RENVU a battery for my solar setup. RENVU had the most competitive price and when I decided to get a second battery to finish the job I contacted RENVU asking if I might get the second battery at a reduced price. ******************* of RENVE returned my email with a reduction on the previous low price. I am quite pleased with my interaction with **** and RENVU. I feel lucky that I found the RENVU site(solartradeworld) on ***** **************

    RENVU INC

    Date: 06/11/2024

    *****, thank you so much for sharing your positive experience with us! We are thrilled to hear that you are pleased with both our competitive pricing and the exceptional service. Your feedback reaffirms the hard work we put into offering the best value and service to our customers. Cheers!
  • Review fromSimon D

    Date: 05/29/2024

    5 stars

    Simon D

    Date: 05/29/2024

    No problems with a small order of 12 microinverters - ordered on Monday, delivered Saturday. Good communication.

    RENVU INC

    Date: 05/30/2024

    *****, you're awesome! We really appreciate you. Our whole team has smiles on our faces! It's great to hear about your experience with us. We love giving our team members a shoutout to the company. Thank you! :)
  • Review fromJesse E

    Date: 05/24/2024

    4 stars

    Jesse E

    Date: 05/24/2024

    Good selection of material. However, not everything has pricing associated with it and when I went to order the one product that I wanted, the "Add to Shopping Cart" button was not available. I would prefer that a number be listed on the website, but it wasn't and so I had to email them. Someone got back to me and worked with their IT to get the website fixed which was great but it still took extra time. This was first time purchasing and they made me give my license and fill out a credit card authorization form with the same information that I filled out on the website. That was redundant and more of a waste of my time. They only gave me an option for "Freight Shipping" which was really expensive! I am not sure why they don't give an option for another shipping method or give the ability to give our preferred shipper and account number to ship with? My contact came back a short time later after i mentioned this in an email and he got the price down by switching to **** which was good but more back and forth and I had already filled out my online accounting expense form and so I had to redo some numbers.Hopefully, the next time I purchase it will be much smoother. The whole point of online purchasing is that it should be seemless and easy. So far, this process was not.

    RENVU INC

    Date: 05/28/2024

    Hi *****, Thank you for your feedback. We appreciate you taking the time to point out areas where we can improve. We want to assure you that our team is actively working on these issues. We strive to list the most accurate item versions, though not all versions are always readily available. We're also glad we could reduce the shipping cost for you. Thank you for helping us make our service better.
  • Review fromJason P

    Date: 05/10/2024

    4 stars

    Jason P

    Date: 05/10/2024

    I don't buy a lot from Renvu,...mostly because I am in **/MO...so shipping is a deterrent.BUT when I do, it is a great experience. Easy to message back and forth. I have got great email communication throughout the order, shipping process.

    RENVU INC

    Date: 05/13/2024

    *****, thank you so much for the review! We're glad to hear that you've had positive experiences with us. Your recognition of our communication efforts means a lot. We continuously strive to improve, and your feedback helps us do that. If you need anything else, feel free to reach out! Cheers! :)
  • Review fromLes H

    Date: 01/02/2023

    1 star
    Renvu has went down the tubes. They, used to be a good supplier but they got rid of everybody and now you can't directly contact anyone, and you are lucky to get a response in a week.I didn't recieved a replacement order for damaged components for over 3 months. When I received the shipment 1 rail was damaged, so I agreed to get a refund for the rail, well it's been 4 months and I still haven't received my refund.I could go on but just don't use these guys totally dishonest.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.