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Social Catfish

Reviews

Customer Review Ratings

4.72/5 stars

Average of 333 Customer Reviews

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Review Details

  • Review fromCarolyn C

    Date: 11/29/2023

    5 stars
    **** was very helpful with my request. I highly recommend trying out this website if you want to find someones identity.
  • Review fromSusan S

    Date: 11/27/2023

    5 stars
    Thank you Rej for your patience, help, and listening ear!! I especially appreciate you helping me to navigate finding all the pictures that were involved. It was a devastating experience, thinking this was real. I had not heard of the term romance scammer before this, and to think it is prevalent on words with friends. I am definitely turning this over to the *** as the innocent people whose pictures are stolen have no idea. My husband died two years ago this coming December 9, so I was the perfect target!!
  • Review fromDeborah H

    Date: 11/21/2023

    5 stars
    CHESCA was kind, understanding and extremely helpful! Without the support I would have been disappointed!
  • Review fromCarlos G

    Date: 11/16/2023

    5 stars
    Great **************** and great Advice thank you ?? I will do what the lady told me to do with my so called Romance.
  • Review frommary a

    Date: 11/15/2023

    5 stars
    I contacted social catfish to confirm or deny that a contact of mine on social media was legitimate or a scammer. After failed attempts on my own using the catfish platform to ****** the knowledge I needed, a customer service representative conducted a search for me and came up with the information I was looking for. I am so thankful to ********************* for going the extra mile and voluntarily helping me. I only wish I had come across social catfish sooner than I did but am super grateful I found it no later. Indeed this person had stolen another man's photos and was impersonating him. A further conversation with customer rep *********************** helped me process what to do next, how to report, and block social media accounts and make a report to the *** crime line. She was very comforting, reassuring and a pleasure to speak with. She really took her time to connect and listen to my story. A big thank you to the wonderfully helpful staff at Social catfish !!!!
  • Review fromSandra D

    Date: 11/14/2023

    5 stars
    They worked very hard to find the information I was looking for I believe the man spent about 25 minutes looking for the information i was looking for. I would recommend this service to anyone who is looking to see who they are talking with
  • Review fromOlga B

    Date: 11/13/2023

    5 stars
    Great service for peace of mind. Spoke with **** in customer relations who helped out and provided different options. I found what was looking for and then had no issues cancelling subscription.
  • Review fromPoorna B

    Date: 11/13/2023

    5 stars
    The search services offered by social catfish is extremely commendable. I was befriended by an unknown person who was following me around, I became very skeptical about my safety & extremely frightened to step out of the house. I googled the name search sites & landed up on Social Catfish, the trial period price was reasonable, and I got the information I needed within 10 minutes of registering for the trial period. I was so relieved that such mechanisms are available at the fingertips. The customer service representative Ms. **** was very helpful in resolving my concerns and she was very empathetic towards my situation & gave me the best possible solution. I appreciate the entire Social Catfish team for the good work you are doing & I would recommend it to my *****************
  • Review fromMichael S

    Date: 11/13/2023

    5 stars
    **** was fantastic. Loved her politeness and she was thorough and very helpful. I highly recommend her **********
  • Review fromTameka L

    Date: 11/13/2023

    5 stars
    **** has been very attentive to my concerns and needs. I greatly appreciate her gratitude for helping me with my issues. I'll continue to use this service in the future if I need it but after this one I pray I won't. Thank you so much ****. Great job!

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