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Business Profile

Accessory Dwelling Unit (ADU) Builder

California ADU Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Accessory Dwelling Unit (ADU) Builder.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:05/16/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Our project started July 9th, 2021 with California ADU Center **** The contract was to build our home and our backyard. So far we have given, *********************** a total of $225,226.00. We paid for our permits of $11,417.43 and a temporary power poll of $1,000. Which was all suppose to be included in our initial contract. 2 years later our home nor our yard has been built. We were displaced from our home and our home was demolished with the intensions that construction was beginning and permits were going to be ready and taken care of by *********************** with California ADU Center **** By the amount of money given to *****, he has violated our contract by not fulling the time line. We have tried multiple times to meet and address our concerns with him and our calls or text messages are never answered or ignored. The one time we did meet in August of 2022, he told ** that he had no more money to continue our project and that if we tried to *** him, all he was going to do was file for bankruptcy. On numerous occasions we have asked for his License number and he never gave us that requirement. We would like to have our job finish and seek legal justice plus a compensations for damages. We currently live in a 150 square foot room paying $700 a month for rent. This is causing a lot of distress not only to ourselves but to our 3 children.

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