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Business Profile

Optical Equipment

Zenni Optical

Reviews

Customer Review Ratings

4.43/5 stars

Average of 1,100 Customer Reviews

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Review Details

  • Review fromGiovanni R

    Date: 07/16/2025

    5 stars
    The website is super easy to navigate, and my glasses arrived a day early! I prefer using Zenni over shopping at a glasses store.
  • Review fromDonald D

    Date: 07/16/2025

    5 stars
    I received my sunglasses in less than two weeks, they are fantastic, even with progressive lenses so I can read outdoors on sunny days .
  • Review fromChristopher M

    Date: 07/14/2025

    5 stars
    Excellent communication throughout the shipping process. User friendly interface for ordering. Very pleased with my glasses and for a fraction of what id pay retail!
  • Review fromFREDERIC B

    Date: 07/12/2025

    5 stars
    Good Service- prescription is accurate . Great Prices- I can get 3-4 pairs of glasses for the same price as one pair at Lense Crafters.
  • Review fromKelly J

    Date: 07/12/2025

    5 stars
    This was my 1st time ordering after a current eye exam. I ordered rx sunglasses. Unfortunately Ive only tried them on inside bc no need for wearing them outside yet but they look exactly like ordered and received in a decent time frame. I would likely order from them again, especially if the price of the progressive bi-focal lens was decreased.
  • Review fromPatricia K

    Date: 07/12/2025

    5 stars
    Returning customer. I recently ordered 2 pair of glasses, one clear and one sunglasses. I had also ordered a pair about 3-4 years ago. Very pleased with each of them. They are all comfortable, stylish, and well made. This was my first time ordering sunglasses from Zenni and I am VERY pleased with them! Much better than the ones 6 times as much from the vision center. Highly recomment Zenni.
  • Review fromKim B

    Date: 07/11/2025

    5 stars
    Glass came quick and are super cute! I ordered a back up pair of regular glasses and sunglasses.
  • Review fromJo-Ann H

    Date: 07/10/2025

    5 stars
    Beautiful selection of eyeglasses. Very pleased with the ones I received and ordered a second pair. The pink tint on the lenses for eye ease is wonderful. I highly recommend Zenni.
  • Review fromCindy S

    Date: 07/08/2025

    5 stars
    Im a returning customer very pleased with past and recent purchases.
  • Review fromCat M

    Date: 07/07/2025

    5 stars
    Was happily surprised by the quality of my prescription sunglasses with water resistant tinting. Highly recommend!

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