Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Optical Equipment

Zenni Optical

Reviews

Customer Review Ratings

4.43/5 stars

Average of 1,100 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSonia L

    Date: 08/22/2022

    5 stars
    I order my glass as well as my kids glasses through Zenni and I haven't had any problems. Affordable and have the ease of entering all of our prescriptions from what our optometrist provides.
  • Review fromStewart W

    Date: 08/22/2022

    5 stars
    I feel the glasses have a more clear view about them.
  • Review fromBOBBY L

    Date: 08/22/2022

    5 stars
    Theres no place out here that grinds round lenses so you saved my reputation. I ordered a lot of different frames (and gave you a lot business) and they all get compliments, even from strangers. Your prices range from reasonable to total bargains and the turnover is fast so thank you very much.
  • Review fromJeanne P

    Date: 08/22/2022

    5 stars
    the universal fit is SO much more comfortable than the glasses I got from my optician that seem very similar. The work was relatively fast and very affordable.
  • Review fromShane S

    Date: 08/22/2022

    5 stars
    I will preface this by saying that I went in with the intention of these being a backup / knock around pair until my vision benefits renewed. They are good for exactly that, a secondary option. I will also state that I had no issues with the blue light blocking or transition lenses - I actually wish they were a little darker when the ** light hits them. I paid for express shipping and they did come within one working week.
  • Review fromSandi M

    Date: 08/22/2022

    5 stars
    Great way to get an inexpensive pair of computer glasses. I get less headaches now than when I was trying to use my distance glasses while working on the computer for hours. Thank you!
  • Review fromVictoria I

    Date: 08/22/2022

    5 stars
    Absolutely beautiful glasses, will be ordering again when these break.
  • Review fromBradley M

    Date: 08/22/2022

    5 stars
    I ordered prescription sunglasses. First pair was fine, except I accidentally had ordered a small size. Zenni immediately allowed me to do a one- time return. Glasses are perfect, and delivery was prompt. Thanks.
  • Review fromJunardy J

    Date: 08/22/2022

    5 stars
    Ordered sports glasses and they looked great. They are comfortable and durable. Ive been able to play safely and with clarity.
  • Review fromBeth A

    Date: 08/22/2022

    5 stars
    Order came quickly, glasses were as expected, and quality was good.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.