Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Gas Station

Oak Hills Chevron

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gas Station.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTiffany E.

    Date: 01/23/2023

    1 star
    On 1/22/2023, Oak Hills Chevron has a marque advertising regular gas at $4.999/gal regular, or $4.799 per gallon if using cash or Chevron card. When I went to the pump, I used my Chevron card, and the gas was being charged at $4.899/gal. I tried alerting the staff, but they refused to even listen, telling me that I was charged the correct price. I pulled out my phone's calculator and showed that I had purchased 2.041 gallons of gas, and multiplying that by $4.899 gives me a total of $9.9998, which is what I was charged ($10.00). The store's staff continued to say I had been charged the correct price and that I was wrong because "nobody else has complained, and if it was wrong other people would have complained!" He told me to call Chevron, and Chevron then asked to speak with the manager. Both offered me a refund of the $0.21 cents in question (the manager without changing either the marque or the price at the pump and continuing to say that I was wrong), but I am not interested in the $0.21. I am a local and would like to know my local gas station isn't going to scam me.
    Check the number at the pump, then check the marque. Make sure you're not being scammed.
    Also, I felt bad for the new guy at the station. He didn't know what to do. The older guy (Ben) had a torn shirt and seems underpaid. It isn't their fault the owner is running a scam. Maybe the owner should take the money he's been scamming off customers and give his poor staff members a raise.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.