Online Retailer
CostumeishInformation and Alerts
Service Area
- 92262
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints. Specifically, customer complaints allege customers are experiencing customer service issues, delivery issues, and refund issues. Customers have indicated having issues receiving items in time. When trying to reach out to the company to request a refund on items they experience poor customer service. Customers indicate that it is difficult to get in touch with the company either via email or the telephone and some never receive a response. Other customers have indicated they experienced rude customer service from company representatives. In regards to refunds, customers allege they have had issues receiving refunds as the company takes longer than they indicate processing them. On March 29, 2018 BBB notified the business of our concerns and requested their voluntary cooperation in eliminating the pattern of consumer complaints. As of today, the business has not responded to our request.
Important Information
Additional Info
Johnathon Weeks, founder of Costumeish, is also the president of Brands On Sale, Inc. You may view the BBB report for Brands On Sale, Inc. by clicking here.
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