Disinfecting Services
Virus Disinfecting Services, LLCInformation and Alerts
Alert Details
This business has 1 alert.
Ad Review
On July 24, 2020, BBB Serving Los Angeles and Silicon Valley requested that the company substantiate, modify, or discontinue claims advertised on the company's website, www.vdspros.com. The company advertises:
- "The VDS team is certified and trained in dealing with a wide variety of scenarios."
- "NIDS Certified Cleaning Technicians
We are pleased to announce that all of our technicians are certified from NIDS (National Institute of Decontamination Specialists). CDC has listed NIDS as one of the recommended training institutes. It means that we are trained to disinfect even the worst of areas."
- "The VDSTM team is NIDS certified and trained in dealing with a wide variety of areas. It can be your home, your workplace, or even your vehicle. Whatever your requests, we've got you totally covered...and disinfected!"
- "We assure you that the disinfectants that we use are all EPA registered and non-harmful."
- "The disinfectant that we use is hospital grade. It not only makes your surfaces virus free but also leaves it sparkling clean."
- "Regardless of the size of the area, our service is proven to disinfect 99.999% of bacteria and viruses after we are done with it."
- "We only use NSF and EPA certified disinfectants to make sure that we cover a wide variety of viruses, bacteria, and fungi. The expert spraying and steam cleaning services help the workplace and houses in getting rid of the COVID-19, NOROVIRUS, E.COLI, and H1N1."
- "The recent outbreak of the Covid-19 has been challenging for everyone. However, during this pandemic, our team is 100% focused on containment and stopping the transmission of 99.99% of infectious diseases."
- "No Covid-19 case, preventative"
The business also advertises "Promo pandemic specials" and "Founding Members" that BBB was unable to verify.
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
36. Environmental Benefit Claims - https://www.bbb.org/code-of-advertising#Environmental_Benefit_Claim
34. Claimed Results - https://www.bbb.org/code-of-advertising#Claimed_Results
While the business was initially responsive to our request and made some modifications to their advertised claims, as of September 10, 2020, they subsequently failed to substantiate, modify, or discontinue the above advertising claims to comply with BBB advertising standards.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.