Complaints

This profile includes complaints for Electronic Arts, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Electronic Arts, Inc. has 12 locations, listed below.

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  Electronic Arts, Inc.

  209 Redwood Shores Pkwy Redwood City, CA 94065-1175

• 

  Electronic Arts, Inc.

  5000 Commerce Crossing Dr. Louisville, KY 40229

• 

  Electronic Arts Inc.

  9001 N I-35 Suite 110 Austin, TX 78753

• 

  Electronic Arts

  605 Crossroads Parkway Bolingbrook, IL 60440

• 

  Electronic Arts, Inc.

  200 4445 Calgary Trail Edmonton, AB T6H 5R7

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/17/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello, EA consultant I am a loyal APEX player, and I think my account was blocked by mistake. I checked EA's terms again and again, and I am sure I did not violate any rules! I am also very familiar with EA's rules, and I have never violated them. I am a college student, and I often log in to my account in an ******** **** outside of school after school, but I suddenly found that my account was banned, and I don't know what happened. Maybe I used a dirty computer. I was banned after logging into the game in the ******** ****. All I can think of is that the computer in the ******** **** caused my game to be banned. Doesn't EA allow players to log in to the game in the ******** ****? I think it was the computer in the ******** **** that caused my account password to be leaked, which led to my account being banned, or there were some plug-ins in the computer in the ******** **** that caused EA to misunderstand, or some computers had been banned by EA, and I happened to log in to the game with a banned device. I invested a lot of time and money in my account, and I don't want my efforts to go to waste. This is not only a game account, but also my memories. In addition, I would like to provide some evidence to prove my innocence. I believe that Apex has a complete monitoring system and records, which can view my game records and operation tracks. If necessary, I can also provide my game videos or screenshots. I hope that through these evidences, I can prove that I did not cheat. Finally, I want to express my sincerity and regret. As a player who loves games, I cherish my image and reputation in the game very much.As a loyal EA user, I cherish my game account very much. In the past four years, I have not violated any prohibitions of the game. During the experience of my account being stolen, my account was mistakenly banned. I hope you can re-examine the game data and restore my Apex account usage rights

  Business Response

  Date: 05/18/2025

  Hello,

  We've reviewed the account and the action taken was due to a violation of our Terms of Service. This has already been addressed and the conclusion provided directly to the account owner. If the player wishes to dispute the action taken with any new information available, they will need to contact the EA Terms of Service team directly.

  Regards,
  EA Help.

• Initial Complaint

  Date:05/17/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dear bbb customer service representative, hello The main problem with my writing this email is that my EA account was banned three days after registration and was recently leaked. I need you to help me deal with the leakage and ban issues.And I found that my EA account was registered on October 19, 2024, but was banned on October 21, 2024. It wasn't until today that I discovered this issue. Could you please help me check what exactly happened and why my EA account was banned after only three days of registration? I also sought out customer service. He said it might be due to security issues or a sales agreement ban. However, my account only purchased Battlefield 1 through steam. Therefore, I have listed my steam consumption records, that is, the purchase record of Battlefield 1, in the attachment,A1 and A2 respectively. Please check that my EA account only has this one consumption record for purchasing games. I've just started playing the game, but my account was lost and then banned. Please help me ******** above, I saw some suspicious activities in the data:Moscow-RU-124489 *********** : the 2025-05-05 T11 45:47. 081 z Los%20Angeles-US-90060 ************** : the 2025-05-05 T11 07:02. 657 z Please help me protect my account and check them. My account has only been registered for three days. Please understand that I only purchased a discounted EA game. Other than that, I have not committed any violations. I have also cheated in any EA games. It can be said that I haven't experienced EA games much before my account was banned. ********************** do help me explain to the team the issue of account leakage and my account being banned after only three days of registration. Thank you!

  Business Response

  Date: 05/19/2025

  Thank you for raising your concerns with us. 
  
  We've reviewed the account and the action taken was due to a violation of our Terms of Service. This has already been addressed and the conclusion provided directly to the account owner. If the player wishes to dispute the action taken with any new information available, they will need to contact the EA Terms of Service team directly.
  
  Thank you,  
  Electronic Arts 
  EA Help 

  Customer Answer

  Date: 05/23/2025

   
  

  Complaint: 23343308
  

  
  

  I am rejecting this response because:Dear customer service representative, hello
  
  The main problem with my writing this email is that my EA account was banned three days after registration and was recently leaked. I need you to help me deal with the leakage and ban issues.
  
  Just now, when I tried to log in to my account, I found that my account password was wrong and there were many login records from other countries and regions in my email. I immediately sought out the online customer service. Through my email, they helped me retrieve my account, but they reminded me that my account was banned and there were suspicious activities in it, asking me to contact them for handling. So I immediately checked the account and wrote this email.
  
  And I found that my EA account was registered on October 19, 2024, but was banned on October 21, 2024. It wasn't until today that I discovered this issue. Could you please help me check what exactly happened and why my EA account was banned after only three days of registration? I also sought out customer service. He said it might be due to security issues or a sales agreement ban. However, my account only purchased Battlefield 1 through steam. Therefore, I have listed my steam consumption records, that is, the purchase record of Battlefield 1, in the attachment,A1 and A2 respectively. Please check that my EA account only has this one consumption record for purchasing games. I've just started playing the game, but my account was lost and then banned. Please help me check.
  
  Please ask the team to help me protect my account and check them. My account has only been registered for three days. Please understand that I only purchased a discounted EA game. Other than that, I have not committed any violations. I have also cheated in any EA games. It can be said that I haven't experienced EA games much before my account was banned. ********************** do help me explain to the team the issue of account leakage and my account being banned after only three days of registration. Thank you!
  

  
  

  Sincerely,
  

  
  

  ****** ******

  Business Response

  Date: 05/26/2025

  Thank you for raising your concerns with us. 
  
  Were unable to discuss account details without verifying the account holder, however we've reviewed the account several times and the action taken was due to a violation of our Terms of Service and the conclusion provided directly to the account owner.
  
  We regret that we cannot assist through this channel nor can we overturn the violation. If the player wishes to dispute the action taken with any new information available, they will need to contact the EA Terms of Service team directly.
  
  For more information on how to contact their team and on why actions may be taken, please visit our article on EA Help: **********************************************************************************************************;
  
  Thank you,  
  Electronic Arts 
  EA Help 

• Initial Complaint

  Date:05/17/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dear customer service ********************, when my computer was connected to the campus network, I found that my account seemed to be blocked due to misjudgment. After understanding, I suspect that it is because of the special nature of the campus network that the system mistakes normal behavior for abnormal behavior. I attach great importance to the experience in your game. I sincerely ask you to help verify the reason for the ban and lift it. If you need to provide any information, I will actively cooperate. Thank you for your understanding and help!

  Business Response

  Date: 05/19/2025

  Thank you for raising your concerns with us. 

  
  We've reviewed the account and the action taken was due to a violation of our Terms of Service. This has already been addressed and the conclusion provided directly to the account owner. If the player wishes to dispute the action taken with any new information available, they will need to contact the EA Terms of Service team directly.

  
  Thank you,  
  Electronic Arts 
  EA Help 

• Initial Complaint

  Date:05/16/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am filing a complaint against Electronic Arts (EA Sports) regarding a broken Squad Building Challenge (***) in their game EA SPORTS FC 25 Ultimate Team.On [insert date], I completed the 11 Icon Players **** which is designed to grant three icon players. To complete this ***, I submitted valuable high-rated players (95, 94, 93, 92 overall ratings) as required by the challenge. However, after completing the **** I received only one icon player instead of the promised three.This issue significantly impacted my team and in-game progress. The *** required an enormous amount of high-value in-game resources (commonly referred to as fodder), and I expected to receive the full rewards as advertised.I contacted EA through their official help portal, but I have yet to receive a resolution. The lack of response and compensation for this serious in-game issue has left me with a negative experience and a major setback within a game I have invested both time and money into.Desired Resolution:I am requesting that EA Sports resolve this issue by providing appropriate compensation for the missing rewards. Specifically, I am asking for:Two 1-of-3 93+ Icon Player Picks This compensation fairly matches the value of what was lost in the *** due to EAs technical failure.Thank you for reviewing this complaint and helping ensure fair treatment for digital consumers.Sincerely,******* Viegas ******

  Business Response

  Date: 05/19/2025

  Hello,

  We've reviewed the account and the action taken. This has already been addressed and the conclusion provided directly to the account owner. If the player wishes to dispute the action taken with any new information available, they will need to contact the EA Help team at *************************** .
  
  Thanks,
  EA Help

• Initial Complaint

  Date:05/16/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am filing this complaint because EA has unfairly restricted my Madden Ultimate Team (MUT) account by banning me from the auction house for coin distribution, and recently went even further by zeroing out my in-game coin balance despite no actual violation of their Terms of Service.I play MUT every year with my nephew. We both spend real money on packs and enjoy the process of building our teams. At the end of each season, when hes done playing, he posts his remaining cards on the auction block so I can buy them using virtual currency. EA removed the trade block system, so this is the only way to transfer cards.This year, after doing the same thing weve done in the past, I was banned from using the auction house. No coins were bought or sold for real money. There were no third-party services involved just family members using the in-game system to share cards at the end of the ************************* make matters worse:EA continues to allow me to spend real money in the game But I cannot access the auction house one of the core systems of MUT And now they have also removed all of my in-game coins, even though I earned them fairly through gameplay and purchases This feels not only unfair, but exploitative. If I am banned from using the marketplace, but still allowed to spend money and lose coins I earned, it becomes clear that EAs system punishes loyal players while offering no path for resolution or appeal.I have already appealed this multiple times and provided the full context my nephew and I are both real players with pack-purchase history, and this was not coin farming or selling. Just honest, in-game card ************ requesting:A full reinstatement of auction house access Or a refund of purchases made on my account And an explanation for why my virtual coins were deleted Sincerely,****** Allo Jr.Gamertag: pawpawnasty Platform: Xbox Series X Email: *******************

  Business Response

  Date: 05/19/2025

  Hello,
  
  We've reviewed the account and the action taken was due to a violation of our Terms of Service. This has already been addressed and the conclusion provided directly to the account owner. If the player wishes to dispute the action taken with any new information available, they will need to contact the EA Terms of Service team directly.
  
  Thanks,
  EA Help

• Initial Complaint

  Date:05/16/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My Battlefield 2042 account was suspended on April 29. As someone who is recently facing unemployment, I found comfort and enjoyment in playing this game for long hours. Due to my financial difficulties, I often access the game through various internet cafes. I am concerned that there might be anti-cheat software installed on these public computers. However, I assure you that I have never used any cheating applications during my gameplay. Additionally, due to network issues, I often experience connection problems and have to use game boosters to improve my connection. I deeply cherish my account, especially since I have linked it to my Steam profile. Earlier this year, my girlfriend and I created wonderful memories playing It Takes Two, and she unfortunately passed away last year. Those moments are irreplaceable for me, and I hope to maintain a connection to them through my gaming account. Attached are my game data, which is the information I can currently provide.

  Business Response

  Date: 05/19/2025

  Hello ,

  We've reviewed the account and the action taken was due to a violation of our Terms of Service. This has already been addressed and the conclusion provided directly to the account owner. If the player wishes to dispute the action taken with any new information available, they will need to contact the EA Terms of Service team directly

  For more information on how to contact their team, please visit our article on EA Help: **********************************************************************************************************;

  Regards,
  EA Help

• Initial Complaint

  Date:05/16/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am requesting restoration of my auction house access or a full refund of the $200+ Ive spent on the game. If not resolved fairly, I will be filling for arbitration under EAs Terms of Service or pursuing further consumer protection measures.An auction house ban that was placed on my Madden 25 Ultimate Team account. I have invested approximately 136 hours into the game over the past month and have spent over $200 on MUT Cash to build a competitive team. Ive never used any third-party software, cheats, or tools that would violate EAs Terms of ********** account was banned from the auction house only, and the initial reason given was coin distribution. However, in a follow-up response to my appeal, EA changed the reasoning to cheating in Madden matches, which is not only inaccurate, but also inconsistent with the penalty imposed. If I were truly cheating in competitive matches, it would not make sense for only my auction house access to be removed while I still retain full access to online gameplay.I have played around 15 online matches, won only 3, and have used the auction house to sell players during times of market fluctuation, such as during the Golden Ticket release. I believe this triggered an automated flag. Regardless, I did not break any rules, and I believe this was a misunderstanding or misclassification.I have already attempted to resolve this through EAs support and appeals process, but I have received only canned responses that do not engage with the specifics of my case. I am now seeking BBBs assistance in facilitating a meaningful review of my situation, and I am asking EA to either:Restore my auction house access, or Provide a clear, documented explanation for the ban with evidence supporting their *********** a paying customer and long-time fan of the Madden franchise (going back to Madden 25(2013), I simply want a fair resolution and the ability to continue enjoying a game and platform Ive heavily invested in.

  Business Response

  Date: 05/16/2025

  Thanks for the message.
  We've reviewed the account and the action taken was due to a violation of our Terms of Service. We regret that we cannot assist through this channel nor can we overturn the violation here. If the player wishes to dispute the action taken with any new information available, they will need to contact the EA Terms of Service team directly.
  
  For more information on how to contact their team, please visit our article on EA Help: *****************************************************************************************************
  
  Thank you,
  Electronic Arts
  EA Help

  Customer Answer

  Date: 05/17/2025

   
  Complaint: 23337518
  
  

  *ARBITRATION INCOMING*

  I am rejecting this response because:

  I respectfully reject EAs response. Their explanation is vague, inconsistent, and does not address the core issue of my complaint: that I was banned from the Madden 25 Auction House after spending over $200 on in-game content, without any clear or substantiated evidence of wrongdoing.

   

  Initially, I was told I was banned for "coin distribution," then later informed it was for "cheating in Madden matches" a completely different and contradictory reason. Despite this, my online gameplay privileges remain active, which raises serious questions about the legitimacy and accuracy of the enforcement action. If I were truly cheating in matches, why am I still allowed to play online?

   

  Furthermore, EA has provided no evidence, no specific violations, and no transparent review process. Their customer service system offers no ************************** opportunity to contest or even understand the ban, despite my multiple attempts to communicate in good faith.

   

  This response does not resolve the matter. I continue to seek either:

   

  Restoration of my accounts Auction House privileges; or

   

  A refund of the money Ive spent on the account, given that paid features have been restricted without cause.

   

  If this cannot be resolved directly and amicably, I am fully prepared to continue pursuing this through appropriate consumer protection and arbitration channels.
  
  Sincerely,
  
  ******* ******

  Business Response

  Date: 05/20/2025

  Thank you for getting back in touch with us with your concerns. 
  
  We reviewed the account and the activity which triggered the sanction in which violated the rules as stated by Terms of Service including an investigation regarding the reasons mentioned. With all this information gathered, the account's state is final in accordance to our Terms of Service. 
  
  What rules that the game follows is the following:
  *******************************************************************************************************
  
  The Terms of Service team has already reached their final review and upon their conclusion, it was shared with the owner, the player on the account.  The player is invited to reach out to the team again to dispute the sanction with new information that would assist with the investigation when contacting the EA Terms of Service team. 
  
  Thank you,  
  Electronic Arts 
  EA Help

• Initial Complaint

  Date:05/15/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dear BBB team I am a loyal player of Ea games. Apex of my ea account has been blocked. My EA ID is dokidokizer0. The email address bound to the account is ******************** I logged into the game in my spare time and found that my account was hacked. They changed my account password and changed my secure email address. I contacted the consultants of EA team and asked them to help me get my account back. And let them record the incident. After I retrieved my account, I found that my account had a ban on APEX. I downloaded the data about my account and found an abnormal IP login. I think the ban on my APEX account was caused by hackers. I am a player who hates cheating very much, and my attitude towards cheating is very disgusting. It is impossible for me not to cherish my EA account. I invested a lot of money and time in my account. I implore the BBB team to remind the EA team to investigate my account.

  Business Response

  Date: 05/16/2025

  Hello,

  Thank you for raising your concerns with us.

  We've reviewed the account and the action taken was due to a violation of our Terms of Service. This has already been addressed and the conclusion provided directly to the account owner. If the player wishes to dispute the action taken with any new information available, they will need to contact the EA Terms of Service team directly.

  Kind regards,

  EA Help
  
  

• Initial Complaint

  Date:05/15/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Ok, dear BBB ***************** I am contacting you to provide feedback on the ban of my EA account, my ********************** account *********************************************** month, I was inexplicably banned. After checking, I found that there was a suspicious login behavior in my EA account. However, since my account was unavailable, I requested EA to check the issue with my account. Moreover, as my account couldn't create a case number on EAhelp, I was forced to check EA through the BBB link. Could you please help me explain to them? My account cannot create any cases. When I choose to send cases, I cannot receive any case numbers or responses.The ban date was shown as May 7th, 2025. However, I didn't log in to my account that day. It wasn't until I checked that I found out my email had been attacked by hackers recently. Also, I need to explain that my account was registered on May 5th, which means it was banned just two days after registration. I want to know why?Please check my play time. I did nothing and never used any cheating tools. Why was my account banned lloginLog Buenos%20Aires-AR-1871 ************ The 2025-05-13 T04: when the 876 z SUCCEEDED loginLog Buenos%20Aires-AR-1871 ************ The 2025-05-13 T04: ". 602 z SUCCEEDED I'm sure there is something wrong with these login records. They are not my own login records. Please check what they did during the login I hope you can understand my feelings. I really don't understand what I did wrong. Please check my data! I have my initial email address, which can be provided for verification. My consumption records are all normal recharges or recharges through Steam. I don't know where the problem lies, but there is a leakage of the account. Please help me check. Thank you for your patience!

  Business Response

  Date: 05/15/2025

  Thanks for the message.
  We've reviewed the account and the action taken was due to a violation of our Terms of Service. We regret that we cannot assist through this channel nor can we overturn the violation here. If the player wishes to dispute the action taken with any new information available, they will need to contact the EA Terms of Service team directly.
  
  For more information on how to contact their team, please visit our article on EA Help: *****************************************************************************************************
  
  Thank you,
  Electronic Arts
  EA Help

• Initial Complaint

  Date:05/15/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello, I am writing this for having trouble with Electronic Arts **** (EA). For explaining the whole story, at the beginning, my e-mail adress which is ************************ has been stolen on 21.02.2025. The hijackers have been changed my accounts which are linked to this e-mail and have been make transactions. One of it is through my PSN(Playstation account). Whic is about 700TL and 1299TL. After 2 days, on 23.2.2025 I have managed to get back my e-mail adress. After that I started to get back my accounts. It takes almost 2 months to take my *** account. Somehow I have get back all my accounts which are changed or blocked but the only account I could not get is EA. I need this account for especially playing **** on PS5. Which I could no longer play online because of this issue. I have opened numerous cases, talked to many people on their live chat. They say that this is very common and it could be resolved very easily but I have stop trying after 2 months of trying. At the very end I face with my account has been disabled, and they would not open it because of some violation. It is so frustuating that I have get back all my accounts but ********************** does not accept this issue and won't solve it.

  Business Response

  Date: 05/15/2025

  Thank you for getting back in touch with us with your concerns. 
  
  We reviewed the account and the activity that triggered the sanction in which violated the rules as stated by the Terms of Service including an investigation regarding the compromise mentioned.  We regret that we cannot assist through this channel nor can we overturn the violation here. If the player wishes to dispute the action taken with any new information available, they will need to contact the EA Terms of Service team directly.
  
  For more information on how to contact their team, please visit our article on EA Help: **********************************************************************************************************;
  
  What rules that the game follows is the following:
  *******************************************************************************************************
  
  
  Thank you,  
  Electronic Arts 
  EA Help