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Business Profile

Pet Boarding

Better K9

Reviews

This profile includes reviews for Better K9's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Better K9 has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Better K9

      19410 Harley John Rd Riverside, CA 92504-9669

      BBB accredited business seal
    • Better K9

      19060 State St Corona, CA 92881-3781

      BBB accredited business seal

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromJimmy R

      Date: 08/22/2024

      1 star

      Jimmy R

      Date: 08/22/2024

      Extremely unprofessional. I game to pick my German Shorthair Pointer like I have more than 20 times before. She hears mtly truck because she is a highly trained animal so she comes to fence. I pointed at her and other dogs got upset. I went around to puck her up and a lady came stomping out and basically berating me fir taling to my dog. She preceeded to keep going and.shouting at me thank you. I told her your welcome. I contacted staff at other facility and wanted to talk to management a lady calks me back and I explain what happened then she proccede to say she was the owner while acting like an employee. AVOID AT ALL COSTS

      Better K9

      Date: 08/24/2024

      To ********************- Unfortunately this is not an accurate accounting of what happened at the gate when you picked up your dog. You were asked to not call out to your dog while she is in the pack as it causes the other dogs to overreact and become unruly. This becomes an unsafe environment for all dogs and staff members as the dogs can redirect on each other and fight. You have been asked not to do this several times before to which you become upset and start yelling at staff. On this last occasion one of the owners asked you not to do this and tried to explain however you became so irate you began to yell and cuss her out, calling her the * word. Which you admitted in your ****** review. You then called both my locations, screaming at my office staff and advising them you would leave bad reviews, destroy our business and curse them out as well. Due to this we decided to end our working relationship with you as we cannot continue these interactions. It is unsafe for my dogs and staff. We have been in business for a long time, we care for dogs and have excellent sanitary conditions. We are licensed and you yourself only have stopped bringing your dog because of this situation. *est in your future. ******************** Better K9 Pet Resort Owner

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