Complaints

This profile includes complaints for Quick Quack Car Wash's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Quick Quack Car Wash

  Roseville, CA 95661-2998

• 

  Quick Quack Car Wash

  7145 Watt Ave N Highlands, CA 95660-3208

• 

  Quick Quack Car Wash

  2400 S Georgia St Amarillo, TX 79109-1925

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  Quick Quack Car Wash

  2435 Drive in Way Auburn, CA 95603-2513

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  Quick Quack Car Wash

  1018 E March Ln Stockton, CA 95210-3514

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/06/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On May 14, 2024 I took my truck to the Quick Quack car wash in ********, ** (**************) to get a ceramic wash ( Christmas gift card) on my new truck. While in the soap dispensing section of the car wash I suddenly felt the back drivers side of my truck being lifted up and pushed to the right. It was a terrifying experience as my windows were all covered in soap which kept dispensing so I couldnt see what was happening nor could I roll down my window without getting a truck full of soap. I felt (an heard) the front passenger side of my truck hitting something metal and was afraid my truck was going to be pushed completely sideways and I would be trapped before anyone listened to my yelling for someone to stop the car wash. After several minutes, the line finally stopped and I was able to use my wipers to clear the windshield and could see that my truck was sitting at about a ***************************************************************************** an attempt to get it back on the track. At this point the cashier and the attendant both appeared at my drivers side window. The cashier told me to drive out of the car wash while the attendant ( I guess in an attempt to absolve himself of being negligent) said I told you to put your truck in neutral and I replied that my truck was in neutral. He then replied well you didnt do it soon enough. Seeing that my truck was covered with soap I asked the cashier if I could get it rinsed off with water so it didnt eat into my paint and he told me I would have to go back through the car wash to get it rinsed off which I reluctantly did and PRAYED the entire time I was in there. Upon exiting I was so upset I couldnt even park straight after the cashier told me he had to complete an incident report.Upon inspecting my truck I noticed the rear drivers wheel (black) had been ground down to the metal and the front passenger bumper had about a 7 x 1 1/2 scratch down to the metal and a dent.Total damage $4,005.48

  Business Response

  Date: 05/10/2025

  Hello ******* - Were truly sorry to hear that your visit to our ********, ** location caused you distress, and we understand how upsetting this situation has been for you. At Quick Quack, we take every customer concern seriously and strive to provide a safe and reliable experience for all vehicles.

  After thoroughly reviewing the incident, including camera footage and equipment function reports, our team confirmed that there were no malfunctions with the equipment, and over 650 vehiclesincluding many truckswere washed successfully that day without issue. Our conveyors are designed to move vehicles in a straight line, and they do not have the capability to turn or push a vehicle off track. The video footage shows the front wheels of your vehicle turning, which can cause a vehicle to disengage from the track.  Upon entering the wash every customer is given the safety instructions to 1) Place the vehicle in neutral 2) remove your hands from the wheel, and 3) remove your foot from the brake. When these instructions are followed your vehicle will be pushed along through the tunnel in a safe manner until the directional signage at the end of the wash instructs you to "go" at which point you will place the vehicle in drive again and exit safely.

  Our store leader did provide you with photos of your vehicles after being properly loaded with your wheels straight and then turning off the track.   Unfortunately, these safety instructions were not followed in this case causing this incident. The wash did not malfunction in any way during your visit and the damage caused was due to driver error. Unfortunately, we cannot accept responsibility for damage that was not caused by the wash.  We wish you the best. 

• Initial Complaint

  Date:06/05/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On April 22, 2024, between 8-8:20 a.m., my and 4 other cars were seriously damaged at the Quick Quack Car Wash on *********************************************** *****, due to malfunctioning equipment.I have tried to contact the Incident Specialist, *************************** **************, and or **************/ *************************** to discuss and resolve my damages. I have left multiple messages, emails, but to no avail. NO RESPONSE. This has been the same experience of the 4 other individuals and their cars. Finally I have handed this over to my personal insurance company, but will have to pay a $1,000 deductible, as well pay for 2 weeks or more for a rental cars (another $1,000) while the repairs are being made.The Quick Quack Corporate Headquaters address is *************************************************. ************************* is listed as their CEO.I expect full recovery of my deductible costs and the rental care costs.

  Business Response

  Date: 05/13/2025

  Our records show that a settlement agreement was reached and fully completed with this customer.  We hope we will have an opportunity to better serve them in the future. 

  Customer Answer

  Date: 05/14/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
  
  

• Initial Complaint

  Date:06/04/2024

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Unable to help me with my request to speak to someone regarding an incident that occurred inside of the car wash. We were actually hit inside the wash by another vehicle on 5/9 and NO ONE has ever called to follow up. I have called several times and still, no call back. Apparently customer care cant help with the situation. On the incident ticket, it says you will be contacted within 3 days. We are way past that. Completely unacceptable and unprofessional and disheartening that you cant even reach someone who deals with these issues. When you request to cancel the membership due to all of this, they dont even care and offer to cancel without hesitation. I have 4 vehicles and pay $100 a month. Very unhappy and now I know how shady the business is.

  Business Response

  Date: 05/14/2025

  Our records show that we approved this customer's claim and the payment to the repair shop was completed on 6/24/24. We apologize for any frustration this situation caused appreciate their patience as we went through all the steps for this claim.  Our records also show that this customer continued their membership with us and we are grateful for the opportunity to continue to serve them today. 

• Initial Complaint

  Date:06/01/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I went through the car wash May 1 2024, it damaged a trim piece on my car, filed an incident report with one of the managers because the store lead wasnt there and had to wait to hear back to get it fixed ( brand new 2024 car I bought January of 2024 ) I have called the number on the incident report now 4 or 5 times and get told every time that they are gonna get back to me within 3 business days and never get a call and instead have to end up calling the customer service number again. I had finally showed up one of the days and talked to the store leader, he told me he seen it In The video and thinks that it was a manufacture defect and to take it to the dealership to see if my warranty would cover it, I took it just to avoid the argument because I knew they wouldnt cover it with it happening in the car wash. He said if they wont do anything then to email him an estimate of the piece and that it will definitely get fixed, which I did that same night. I called today because it has now been a month with no response, I called the number again today and got told they were gonna send out another message, because they dont deal with the incident, which makes no sense if that is the number on the incident report.

  Business Response

  Date: 05/12/2025

  Hello ***** - We sincerely apologize that your recent experience did not meet your expectations and that you are dissatisfied with the outcome of your claim.

  Our store leader made several attempts to contact you throughout the claims process but was unfortunately unable to connect. During the on-site visit, our team informed you that the silver C-pillar trim of your vehicle detached under the dryers which produces as much pressure as a vehicle would experience driving on the freeway. This indicates that the part may have been unsecured or affected by a manufacturing issue.

  Our team informed you at the time that this is a known issue with your specific vehicle. Weve attached documentation to support this, showing that *** is aware of the problem and is offering repairs. Specifically, the adhesive used for the trim has been found to degrade under heat, leading to detachment. This issue is noted in Kia ********* ******* Bulletins (TSBs).

  Because this is related to a known manufacturing defect and involves an unsecured part, Quick Quack is not responsible for the repair. You later contacted us to express that you did not wish to go through your dealership for the repair and requested an escalation. Our regional leader followed up and left a voicemail that included their name, phone number, and a detailed explanation of the claim denial, but we did not receive a response.

  As stated on the signage at the entrance of our wash, We are only responsible for items that are factory-installed, secured, undamaged, and on vehicles that are less than five years old. Since no equipment malfunction occurred during your wash and the issue stems from a known vehicle defect, we are unable to accept liability in this case.
  We understand this situation is frustrating, and we appreciate your understanding. We remain committed to providing a positive experience and hope to better serve you in the future.

• Initial Complaint

  Date:05/31/2024

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Quick Quack - ***************************************** 4/11/2024 - My 2013 Ram 2500 was damaged on the right side passenger mirror with a replacement cost of $698.00. I received an incident report from the staff on site and was told that the branch manager would be contacting me within ***** hours with a solution to the damage. I've called them 5 times and was told the same thing; As of 5/31/2024, I've called the customer help line and was told that the branch phone numbers listed all get redirected to headquarters in which the customer service only handles billing and membership related issues. With me living 700 miles away, The Customer service rep/ Supervisor told me that they would send the branch manager yet another message in hopes they reach out soon and that there was no one else i could speak to about this issue. Best case is to catch that branch manager in person and resolve the issue in person, or go through my insurance company to take care of the damages. As of today 5/31/2024, I'll be filing a police report with Rocklin ************************ for vandalism. I think it's extremely dangerous and a liability that the company prefers customers to resolve issues in person with the branch manager to receive compensation for damages.

  Business Response

  Date: 05/14/2025

  Hello ******* - We are sorry that you had an unsatisfactory experience and disagree with the outcome of your claim.  As our signage at the entrance of the car wash states, We are only responsible for items that are factory-installed, secured, undamaged, and on vehicles that are less than five years old.  By proceeding into the wash, you acknowledge and agree to this policy.

  This claim was denied because the mirror was an oversized mirrors that were an aftermarket addition to your vehicle.  When coming through the wash with mirrors that stick out our extended amount, we recommend folding them in every time.  The footage shows that nothing malfunctioned during your wash to cause this incident so unfortunately, we cannot accept responsibility for this incident since it does fall in line with incidents that can occur with aftermarket, non-factory installed parts, and is advised by our signage before you enter the wash.   We apologize for any frustration you have experienced and wish you the best.

  
  

• Initial Complaint

  Date:05/21/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On May 7th, I went to Quick Quack Car Wash in ****, **. During the wash, I felt a hard impact. As the soap was being times away, I realized my car had hit the car in front of me. The car in front got stuck on the rails. After letting that car out, my car wash stopped in the wash. After several days of back n fourth, non responsive management, finally got a response that the local office reviewed video footage and determined they were at fault. The manager said they would pay me for the damage but today is May 21 and my calls continue to be ignored. My car had been evaluated and there as $1500 with damage to my car and they have still not sent payment by keep telling me it's being reviewed.I cannot get anyone to help me escalate this matter. In told at the corporate office there's nothing they can do. I'm told at the local wash, they are waiting for corporate office to respond

  Business Response

  Date: 06/05/2025

  Hello Tijuana - Were sorry to hear that your experience did not meet expectations and that the resolution process took longer than anticipated. According to our records, a check to resolve your claim was issued on June 11, 2024, and was picked up at our location. We appreciate your patience throughout the process and remain committed to addressing concerns as quickly and thoroughly as possible.

• Initial Complaint

  Date:05/12/2024

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up for a monthly wash subscription on the morning of May 12th 2024 for my wife's new car. We we got to the car wash that same day around 3:45 pm I attempted to locate the office and was given extremely rude attitude from the assistant manager. We proceeded through the car wash and then vacuumed after. Then we drove across the street to build an online ********* order and check our vehicle for damage. That is when we noticed a triangle shaped scratch on the driver side passenger door. We need the business to fix this scratch immediately or we will be contacting a lawyer.

  Business Response

  Date: 05/20/2025

  Hello ***** - We're truly sorry to hear about the damage you mentioned and understand how frustrating that must be. However, after reviewing our records, we were unable to find a damage claim filed in connection with your visit.

  Because this incident occurred over a year ago, were unfortunately unable to conduct an investigation at this point. In situations like this, we recommend contacting your vehicle insurance provider, who may be better equipped to assist with resolution.
  
  At Quick Quack, we are committed to doing everything we can to ensure the safety of every vehicle that travels through our wash. We wash hundreds of vehicles each day without issue, but in the rare case of damage, we take every claim seriously and conduct a thorough investigation to determine what may have happened.

  To help us best support our customers, we strongly encourage anyone who suspects damage to immediately notify our onsite staff and file a claim at the time of the visit. This allows us to review footage, inspect equipment, and gather relevant information in a timely manner.
  
  Based on the photo you provided we would like to explain that this type of damage is not consistent with what can be caused by the wash.  At Quick Quack, we use the latest technology and a brushless system utilizing a combination of soft-cloth and neoprene foam (scuba suit material) in order to be safer on your cars finish. In the rare case that wraps in the wash were to damage a vehicle, the pattern of damage would be expected to follow very specific patterns matching the motion and action of the equipment used. Due to the rotational spin of our wraps, in the rare case of damage, it would appear as short repeating linear marks along the full length of the vehicle along the path of the wrap. Unfortunately, the damage in your photo is not consistent with how our wraps move along the vehicle. 
  
  We apologize for any frustration this situation has caused you and hope we have an opportunity to better serve you in the future. 

• Initial Complaint

  Date:05/10/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 04/19/2024, I entered the Quick Quack car wash on Blue Ravine Rd in Folsom, **. The attendant was not paying attention to help me align my car while it was entering the track. There was a scraping noise for approximately 2 seconds, I panicked, he noticed, and then signaled to me to turn my car. When I exited the car wash, there was damage done to the front passenger wheel and tire. I have been calling the Quick Quack ************* team every week since the incident occurred. During every call, they promise a callback by the Store Lead who will address my incident. The week after the incident, the Store Lead called me back and said he was looking into my case. He promised to call me back after 30 minutes. I never received a call back. I continue to call back every week. There is still no resolution or any information on my incident. Please be advised that Quick Quack is not an ethical company. They will not take any measure to help you resolve an issue at their car wash. The resolution here would be a formal response to my incident, with the best response of them admitting to their negligence and paying the damage on our brand new car.

  Business Response

  Date: 05/19/2025

  Hello *** - we apologize that you had an unsatisfactory experience at our location.  Our team did a thorough investigation of this claim.  Our incidents team contacted you on 5/29/24 with the results of that claim and sent the information to your insurance company on 7/18/24 when requested.  The footage of your wash does show that your vehicle was loaded properly and safely into the wash, the footage also does not show any malfunction during the wash to cause or contribute to this incident, nor does it show any damage at the exit.  Unfortunately, we cannot accept responsibility for damage that was not caused by the wash.  We apologize for any frustration you have experienced and hope to better serve you in the future. 

  Customer Answer

  Date: 05/19/2025

  I am rejecting this response because the photos attached were taken approximately 1 minute after existing the Quick Quack Folsom Car Wash location. I do not believe your video captured the grinding noises and shaking I experienced while in the car. Also you fail to address that my car was brand new and deemed undriveable after this incident. How else could have this been caused other than your location?

   

  Quick Quack, you failed in your duty to exercise reasonable care during this car wash and are liable for monetary damages. Not to say the considerable delay it has taken you to respond to this complaint (literally almost a year later). 

  
  

  Business Response

  Date: 05/20/2025

  We apologize for any frustration and understand that this is not the outcome you desired; however it does not change the fact that the footage shows that there was no malfunction to cause or contribute to this incident. It also shows that your vehicle was loaded correctly and safely into the wash.  The footage also does not show any damage at the exit.  There is no evidence that this damage was caused by the wash or that Quick Quack operated in negligence to cause or contribute to this incident. 

  A thorough investigation was done by both our incidents team and your own insurance company and we were not found at fault.  We do apologize for your frustration; however, we cannot accept responsibility for damage that was not caused by the wash.  

• Initial Complaint

  Date:05/09/2024

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Date of Service: 05/08/2024 *** Paid: $25.99 (single ceramic wash)License Plate: ***** Hello,I am requesting a refund for my experience with Quick Quack Car Wash located at *****************************. I purchased a one time Ceramic Car Wash for $25.99. Services were unsatisfactory. I chose to pay for the most expensive car wash to receive a premium wash. However when entering the car wash, the spray hose was broken. I asked the worker to please spray, and stated she couldn't due to hose being broken. Car was not left clean, spots were all over, and I was not satisfied. Vacuums were not suctioning, no towels are available in the bins, as stated on them, misleading the consumer. The customer next to me was complaining to a worker, as I was not the only one with an unsatisfactory experience. The online contact form on the Quick Quack website does not work, and has not worked for a while. There is no phone number available to reach the Quick Quack Perris location. I am very glad I did not purchase the unlimited membership that is constantly pushed onto single purchase consumers, this would have been a big mistake. Cars are not left clean to satisfaction. I am requesting a refund onto my card ending in 9639 in the amount of $25.99. I look forward to your response, thank you.*******************************

  Business Response

  Date: 05/15/2025

   We sincerely apologize that your to our Perris location did not meet your expectations.
  At Quick Quack Car Wash, we stand behind our Clean Car Guarantee, which states: "If you're not 100% satisfied, well rewash your car on the spot." We appreciate that you referenced this in your message.
  Our policy is to address any concerns immediately on-site, and we encourage guests to notify our team right away if they are not satisfied. Our team is always available to rewash your vehicle as many times as needed during your visit to ensure you leave with a clean car.
   We always strive to ensure all features - including the complimentary features such as vacuums, towels, and sprayers - are functioning properly and restocked as needed.  
  Please don't hesitate to speak with our on-site team during your next visit if you have any questions or concernswe're always here to help.

• Initial Complaint

  Date:05/06/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am a member of this car wash and while going through it on March 26, 2024 it gouged my front driver's side wheel. I did an incident report that day. The incident specialist emailed me on March 29, 2024 asking what happened and they were reviewing the footage. I explained what happened and he never answered me. I sent out a follow up email to him on April 5,2024 as well as April 9,2024. After not hearing from him ever I reached out to their customer care email on april *******, again on April 15th, 24th, and 29th. They said someone will reach out to me and nobody has.Nobody has contacted me about the incident and today is *** 6,2024.I went online and logged into my account and they canceled my membership without talking to me, they're trying to sweep this whole thing under the rug. They have not even tried to come to any kind of settlement with me over this incident.

  Business Response

  Date: 05/19/2025

  Hello ***** - we apologize that you had an unsatisfactory experience.  Our records show that you were emailed on 4/26/2024 with the decision on your claim.  The email was sent to the matching email on this complaint and did not bounce back to us as undelivered.  Our incidents team did review the footage of your wash and found that the footage shows pre-existing damage in the area claimed.  Our conveyor is coated in a thick silicone to cushion and protect your wheel in the rare case of contact.  Unfortunately, we are unable to accept responsibility for anything that might have happened to the area of your vehicle that was clearly previously damaged prior to entering the wash.  We apologize for any frustration this situation has caused you and hope to better serve you in the future. 

  Customer Answer

  Date: 05/19/2025

  I am rejecting this response because:

  The pre existing "damage" is nowhere near what the machine did to my wheel. It can even be seen on the tire where the machine damaged my wheel a rub ***** The pure neglect and lack of responsibility taken by this company is beyond ridiculous and I can't be the only person this has happened to that just gets swept under a rug.

  
  

  Business Response

  Date: 05/20/2025

  Hello ***** - we apologize for any frustration and we understand that this is not the outcome you desired; however, it does not change the fact that the footage shows that there was prior damage to the wheel before entering our wash tunnel and this wash damage not caused by the wash.  We take every precaution to ensure that every vehicle can travel though our wash safely.  Unfortunately, we cannot accept responsibility for pre-existing damage.  We hope to better serve you in the future. 

  Customer Answer

  Date: 05/21/2025

  I am rejecting this response because:

  It's funny, i was never shown this so called "footage" of the "damage" prior to entering the wash. I never asked for quick quack to replace/fix the actual damage the machine did to my wheel. I just wanted it to be acknowledged and addressed so it didn't do the same to someone else's vehicle. The deflecting, neglect, and lack of care just baffles me and now I just want everybody to know how shady this company actually is! It's absolutely embarrassing and you should be ashamed. Canceling my membership without my knowledge was the best thing you guys could have done for me. Every time I wash my car myself, it's fulfilling and actually cleamer than any time I went through your machine.

  No need to respond, I'm done hearing the lies.