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Business Profile

Private Schools

Sacramento City College Admissions & Records

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/01/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sacramento City College sent a letter to my parents' house at ******************************************************************** stating that I owe money for some sort of financial aid. The only reason I know about this letter is that my dad messaged me and sent me an image of ******* are a few problems that we need to address:1. I was never a student at Sacramento City College. 2. I have never applied for nor have I received any financial aid for college tuition.3. I have been living in the ********, **** area since ******. Someone must have fraudulently used my information to apply for and receive financial ************* desired outcome is for Sacramento City College to check their records thoroughly, find out who used my information to receive financial assistance, and to contact me with confirmation that I do not owe them money.

  • Initial Complaint

    Date:04/03/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Had file a complaint with Sacramento City College, ************ on 02/17/2023 for a class. Received an email stating it will be routined to the **** or someone to help with my complaint but it almost been 2 months and have not received any email or phone call. Would like for them to reach back to me.

    Business Response

    Date: 04/21/2023

    The individual that filed a complaint is a student of Sacramento City College and had a complaint regarding an instructional method used by the faculty member. Instructional teaching methods are protected by law and academic freedom, as such it is not something that can be grieved or something we force the faculty member to change. The student needs to speak with the faculty member if they are struggling with course material. We care very deeply about our students and their satisfaction, but that does not mean teaching modalities or instructional methods can be changed to fit one individual's preference. Since receiving the complaint, we have made multiple attempts to contact the individual and they have not responded. 

Sacramento City College Admissions & Records is NOT a BBB Accredited Business.

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