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Business Profile

Brake Services

Midas Muffler

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Brake Services.

Complaints

This profile includes complaints for Midas Muffler's headquarters and its corporate-owned locations. To view all corporate locations, see

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Midas Muffler has 17 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/05/2025

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company have taken over $11,023.05 since 2023. Every year they have replaced parts, transmissions, flywheel, shifting cable, mounts, clutch, clutch master cylinder. some of the same parts several times. Midas repaired our car again in March 2025, the cost went from $650.00 to another $3,100.00. On April 29, the car was finished, we had to ship the car from San Diego to our home in ***********, this cost $400.00. On Sat, 4/26, my husband drove the car to the store and it broke down. We had to Tow it to Midas in ***********. The Repairman stated that Bolts were missing, some bolts were loose, Missing bolts on the Starter and Clutch, which Midas put in the car. The repairman said that the Transmission sounds like it is going out. We just had that fixed. We are done, we want to try and work this out or We will be going to our State ************************* for further assistance. Also, our son who drove the car paid $5,000.00 for the same parts. We is going back to Midas to get a copy of that receipt next week. He is in College there and that bill wiped out his savings.

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