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Business Profile

Garage Organizers

TUFFRAX

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garage Organizers.

Complaints

This profile includes complaints for TUFFRAX's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

TUFFRAX has 2 locations, listed below.

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    • TUFFRAX

      5694 Mission Center Rd #602-454 San Diego, CA 92108

    • TUFFRAX

      1740 La Costa Meadows Dr #101 San Marcos, CA 92078

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/21/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The internet goes out every night and doesn't come back until the following morning. At times, the internet is still down all morning or is interrupted for long periods of time throughout the day. I pay for 1G but can't get anything past 500M. The internet is down 1/3 of the month at this rate and Spectrum has failed to fix it. In an attempt to lower my internet bill, I requested to lower my speeds to 500M since I don't get what I pay for and I was told that it would increase my bill. I'm so happy with these zone monopolies.

    TUFFRAX is NOT a BBB Accredited Business.

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