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Business Profile

Newspaper

The San Diego Union-Tribune

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for The San Diego Union-Tribune's headquarters and its corporate-owned locations. To view all corporate locations, see

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The San Diego Union-Tribune has 2 locations, listed below.

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    Customer Review Ratings

    1.29

    Average of 14 Customer Reviews

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    Review Details

    • Bill B

      Date: 10/25/2022

      Bill B

      Date: 10/25/2022

      Auto charged my account. And I had not received any digital copies . I thought paper was stopped until they automatically charged my account, without receiving a single copy , Called customer service no help? Will not ever start up again!!!! Done with them!

      The San Diego Union-Tribune

      Date: 12/19/2022

      We're extremely sorry to hear that ****************** stopped receiving his digital eNewspaper but in his review he neglected to mention when exactly this occurred. With review of his account, he did not contact us until October 2022 and he had been notified of the charges that were occurring each month. We would be more than willing to work with ****************** on this issue.

      The San Diego Union-Tribune

      Date: 12/19/2022

      We're extremely sorry to hear that ****************** stopped receiving his digital eNewspaper but in his review he neglected to mention when exactly this occurred. With review of his account, he did not contact us until October 2022 and he had been notified of the charges that were occurring each month. We would be more than willing to work with ****************** on this issue.Submitted: 12/19/2022

    • Tara P

      Date: 09/18/2022

      Tara P

      Date: 09/18/2022

      Weve had a problem with the union tribune for years in *********. consistently delivered after noon. Ive called over 20 times to complain about the lateness and absolute rude attitude of our delivery person, and told Im not a customer so I cant complain. I AM a customer but you dont offer daily service for us out here so Im not a SUBSCRIBER BUT I AM A CUSTOMER WHO PAYS MORE DAILY FOR MY PAPER THEN SOMEONE OFFERED A SUBSCRIPTION. So the fact that ** continually told Im not a customer is infuriating. Our deliver woman will be rude when late. *** heard her tell an elderly man when he said hes been to the store 4 times to get the paper that he needs to get used to it. If our delivery person has a family engagement our community doesnt receive a paper. This happens a few times a year, she never apologizes, just is horrible to customers. I work for a company and I represent that company. I take pride in representing my company, this woman has delivered papers out here for years, never is a paper here before **** am usually by **** pm. Please please tell you union tribune reps that anyone that buys a paper is a customer and to he told they are not customers over and over and over and that since Im not a customer I cant file a complaint !!! ******************* ***** ** ( where customers arent appreciated)

      The San Diego Union-Tribune

      Date: 12/19/2022

      Due to the remoteness of the area and the challenges encountered by the Union Tribune in making the paper available to readers like **************, the decision was made to cease distribution in that area. We appreciate that readers like her find value in the paper and would like to remind them that the digital version of the newspaper is included when they subscribe to a Digital only subscription. Please go to latimes.com/subscribe. Thank you!

    • Denise B

      Date: 09/05/2022

      Denise B

      Date: 09/05/2022

      Our paper is not only delivered every day without fail, it's delivered by 5:15 in the morning, which, being early risers, we love!

      The San Diego Union-Tribune

      Date: 09/12/2022

      We sincerely appreciate the time taken to commend our Distribution team on their delivery efforts. This information will certainly be passed on. In view of our current workforce shortage and all that's being done to get print delivery back on track this is definitely timely and will be well received. Thanks again!

    • Catherine H

      Date: 08/02/2022

      Catherine H

      Date: 08/02/2022

      San Diego Union-Tribune stop scamming people. I've been receiving billing statements from SD union Tribune but I NEVER subscribed to their newspaper. I pray that someone will *** this company.

      The San Diego Union-Tribune

      Date: 08/15/2022

      We were unable to locate any records using the information provided by the customer. If the customer contacts us directly we will gladly get this issue resolved.

    The San Diego Union-Tribune is NOT a BBB Accredited Business.

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