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Business Profile

Book Publishers

Puppy Dogs & Ice Cream Inc

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Book Publishers.

Reviews

Customer Review Ratings

3.48

Average of 416 Customer Reviews

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Review Details

  • Amy B

    Date: 12/26/2022

    My kids loved the books! True Christian ******* I would recommend to any family!

  • Diane C

    Date: 12/26/2022

    Great company offering books my grandchildren love and with a faith based message.

  • Cathy D

    Date: 12/26/2022

    Cathy D

    Date: 12/26/2022

    This company is scamming me on my credit card after purchasing some books....they don't have a working email or phone number.

    Puppy Dogs & Ice Cream Inc

    Date: 12/28/2022

    Hi,We are really sorry for the inconvenience caused to you in any way. We are a companythat cares a lot for all our customers and always wants them to give the best experience possible.We are happy to see that you got in touch with us, and our customer support teamhas already replied to your query. And, as per your request, oursupport team has canceled the subscription and a refund for this product was issued.If you will have any questions or need any support please let us know, we are here to help!PDIC Customer Support Team!

  • Debbie P.

    Date: 12/26/2022

    The books are marvelous. Good quality. Have already shared with family

  • Karen H

    Date: 12/24/2022

    They helped me get my order corrected to just the first 3 Christmas books. This child is only 2 years old, but very bright.Her Mom says they are perfect for her right now. Thank you for your prompt ********************** K

  • Linda M

    Date: 12/23/2022

    I liked the books for my grandchildren.Most of the books had a special message within them. I would like a way to preview the books before ordering them.

  • Brenda S

    Date: 12/23/2022

    Very happy with products and service will order from here again in future

  • Foster W

    Date: 12/23/2022

    Foster W

    Date: 12/23/2022

    Beware of false shipping being offered by this company. Their website clearly stated that I would be paying $9 USD for Two ********* shipping. I received my order via the ************* ************** ****** through a program they have with *** which offers a much cheaper avenue for businesses to use to ship packages.Nothing wrong with a business doing this. Be truthful and up front alerting your customers their orders will not be shipping ***** and you are charging over double the typical rate for that shipping method. I contacted customer service for ******************** Dogs and Ice Cream and they advised me this.From -- Lovahh Ml from Puppy Dogs and Ice Cream " Please be informed that we temporarily cease our shipping services with **** as we want to put all of our customers at ease, that they will receive their books by Christmas. So just to expedite the delivery, we have only ***** option and **** will resume later on."In my note to them I already knew how my package was being delivered through the ****. I paid for Two ********* shipping. If you are going to use the **** be up front and just say you are so I and others can take our business elsewhere as $9 for that shipping method is excessive.

    Puppy Dogs & Ice Cream Inc

    Date: 12/25/2022

    ******, After switching to ***** 2day shipping for the holiday season, there were a very small number of orders that still went through *** ****************. I have credited back the charges that were over and above the *** MI cost. Please accept our apologies for the error. PDIC Customer Support Team

  • Donna B

    Date: 12/21/2022

    The books are great for kids. I ordered them for my two youngest grandchildren ages 5 and 6 1/2.

  • Carla B

    Date: 12/20/2022

    Carla B

    Date: 12/20/2022

    So I really wanted the set of 3 Christmas books for my grandchildren. I ordered just that set. I had to indure a ridiculous list of probably 30 different books I had to individually turn down. I then looked at my order and they started me on a subscription I NEVER WOULD ORDER! I texted them immediately and they took it off and then before I sent it I noticed some strange book I never ordered was added and the price went up again. I texted again!! They took it off and I sent my order after seeing only my Christmas books. I waited over a month and I finally got my order the day before I needed it ....AND they sent the book I never wanted and canceled AND did NOT even get my 3 Christmas books!! This company is awful! ********* indeed! They try to ******* people out of additional money, sucker them into a contact, and then never even give them what they pay for. I bought one book before but I will NEVER order from Puppy Dogs and Ice Cream again!!! And I will tell everyone that I can, to not buy from this company!

    Puppy Dogs & Ice Cream Inc

    Date: 12/23/2022

    *****, I am very sorry for the issues that you experienced. I see that you have been able to reach out to our Customer Support Team and that they were able to get you taken care of. Please don't hesitate to reach out if there is anything further that we can do for you. Thank you so much for your business. PDIC Customer Support

Puppy Dogs & Ice Cream Inc is NOT a BBB Accredited Business.

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