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Average of 460 Customer Reviews
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Review fromWilliam F
Date: 08/16/2023
5 starsI got exactly what I was looking for in my report. Thank you!Review fromBrenda J
Date: 08/16/2023
1 starBrenda J
Date: 08/16/2023
Waste of money they gave me more details on other people than the search I was doing and on myself but **** had a lot of things incorrect too...Save your money you can for free yourself what they show you.
Truthfinder
Date: 08/17/2023
Dear ******,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show ** in a final report.We have issued a reversal to this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder SupportReview fromDeanna F
Date: 08/15/2023
1 starDeanna F
Date: 08/15/2023
Completely useless. They did not even hsve the 5 year most recent addresses on a prospective tenant that I checked on. I tried to cancel and too date they are still taking ***** out of my account every month, not to mention the initial inquiry that was supposed to be free I am so tired of scamming a below par business ethics I have also tried calling and you can't speak to a person.Truthfinder
Date: 08/16/2023
Dear ******,TruthFinder is a public records search service. Our Terms of Use prohibit the use of the website for any business reason. This includes the collection of data for any purpose other than your personal use. A thorough investigation is conducted after an account is suspected of being in violation of these terms.In the event of a proven violation, the account in question is disabled from further use, all memberships to be cancelled, and all charges to be returned to the payment option used (up to 12 months due to system limitations).Your account was determined to be in violation of our Terms of Use. We have cancelled all memberships and refunded all ******** to the payment option used to enroll. Additionally, we have disabled the account to prevent any further access. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromGabriel A
Date: 08/13/2023
1 starGabriel A
Date: 08/13/2023
Do not pay any money to these people. I searched for myself, and they gave me more info on another guy with my name than me. For me they gave me things I knew like my phone number, my email address, etc. When I wanted to look at my phone and email history, I had to pay more money.When I did a search for a phone number, they told me for the detailed report I would have to pay more money. The non-detailed report only showed the telephone number that I gave them and the city the number is located in.I wish I would have read these reviews before I purchased this.Truthfinder
Date: 08/14/2023
Dear ***************************,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show ** in a final report.Additionally, the subscription you purchased allows for Unlimited Person Reports so when a phone report or email report was requested, the system would prompt you to pay for those additional services.We have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder SupportReview fromPhyllis L
Date: 08/13/2023
1 starPhyllis L
Date: 08/13/2023
I think that no matter how good it is, if I cancel my account in January and they continue to bill until this day after repeated attempts to get them to stop they are a terrible company. So far that's over $320 I have been billed for something I am not using. Help!!!Truthfinder
Date: 08/14/2023
Dear *******************************,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.After a thorough investigation, we were able to locate an account with the information provided; however, the account associated with the email address provided was canceled online on January 28, 2023. The only charges associated with this account occurred on January 1, 2023, for a total of $34.16. No additional purchases were made after the initial charges.If you believe you may have created an additional membership, or if you are seeing current charges, please provide one of the following based on your method of payment: The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The Paypal email address or Paypal Transaction ID number Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromKingsley S
Date: 08/10/2023
1 starKingsley S
Date: 08/10/2023
Forces notifications on you that are extremely ANNOYING!!!!!! I say avoid this website at all cost.Truthfinder
Date: 08/14/2023
Dear ***************************,Pursuant to the TruthFinder privacy policy, by submitting your email address via our site, you consented to receive emails from TruthFinder, our affiliates, and third parties concerning promotional offers unrelated to TruthFinder. Customers may opt out of receiving these email messages at any time by clicking on the Unsubscribe link at the bottom of each email.We have unsubscribed your email address from receiving emails from TruthFinder. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromSharon S
Date: 08/09/2023
5 starsI have been using ************ for accessing my deceased **************** information. I did this to enable me to find some information on them both. I wanted my fathers information mostly to able me to check the info in ************ against Ancestry. I found what I was looking for and I am very excited to proceed with the Ancestry information. This was a wonderful experience I had with ************. Thank you for the website.Review fromDemetrus R
Date: 08/01/2023
1 starDemetrus R
Date: 08/01/2023
I would not even give a star this was the most useless information. Truthfinder is no good in my opinion it told me absolutely nothing and charged me almost $35.00 I wished I would have e read the reviews first myself. But hey they will not be in business long because anyone that takes advantage of people hard earned money like they do never stay In business (my opinion) trust me don't waste your hard earned money like I did.. .Truthfinder
Date: 08/02/2023
Dear *************************************,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show ** in a final report.We have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder SupportReview fromTameisha T
Date: 07/31/2023
1 starTameisha T
Date: 07/31/2023
I think that this site should be taken down because it employs unethical tactics to get consumer information by bating them with FEAR so that the consumer can pay for a service that is free. Why would I pay anyone for information about myself? I was curious today and googled my name and of course, this parasitic site is the top hit. As it performed its so calls search I notice a message pop-up claiming that I was on a government watchlist. Of course, this upset me because other than detention I've never been in trouble, EVER! When the rational side of me kicked in I decided to give this company the ultimate middle finger by writing this post. AND NO I DID NOT BITE BY SIGNING UP FOR THE ** SERVICE. I SIMPLY CLOSED THE BROWSER AND GOT BACK TO WORK.Truthfinder
Date: 08/02/2023
Dear ***********************************,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Additionally, while an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show up in a final report.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder SupportReview fromDavid L
Date: 07/31/2023
1 starDavid L
Date: 07/31/2023
When you ****** ************ it tells you a search is free. Well after a long time on line I discovered that the only way to view the report was to pay $24 That isnt free and their lie to try to get your moneyTruthfinder
Date: 08/02/2023
Dear *****************,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
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