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Average of 460 Customer Reviews
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Review fromSandra C
Date: 06/29/2023
1 starSandra C
Date: 06/29/2023
I had never heard of Truthfinder before two charges showed up on my bank account. It seems somewhat strange that there were charges from BeenVerified and *********** on the same day. I had never heard of those either. I cancelled my card and have filed charges against all three companies. Be weary before you use any of these businesses.Truthfinder
Date: 06/30/2023
Dear ******,In the event of proclaimed fraud, TruthFinder requests the billed recipient contact us first to ensure the account in question is thoroughly investigated. When this claim can be justifiably substantiated, the account in question is disabled from further use, all memberships to be cancelled, and all charges to be returned to the payment option used (up to 12 months due to system limitations).After a thorough investigation, we were unable to locate an account with the information provided. In order to meet these expectations, we request all applicable information listed below:The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The Paypal email address or Paypal Transaction ID number Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromMarilyn S
Date: 06/24/2023
1 starMarilyn S
Date: 06/24/2023
This is a total scam. Don't waste your time and definitely don't waste any money. It's not going to tell you anything you don't already know.Truthfinder
Date: 06/26/2023
Dear *******,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show up in a final report.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder SupportReview fromJason W
Date: 06/24/2023
1 starJason W
Date: 06/24/2023
Misleading!! Not free!! Waste of time!! Leads tou down an endless rabbit hole then asks for money after advertising as free. 30 minutes of your life that you will never get back!Truthfinder
Date: 06/26/2023
Dear *****,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromKENT C
Date: 06/21/2023
1 starKENT C
Date: 06/21/2023
Provides "social media profiles" for defunct websites like Oddpath and Bebo that don't actually work and provide no context for what the sites are or were.Truthfinder
Date: 06/22/2023
Dear ****,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to **. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show up in a final report.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder SupportReview fromBilly R
Date: 06/20/2023
1 starBilly R
Date: 06/20/2023
What a scam. Dont waste your time. After spending 20 minutes filling out all the paperwork and when you think youre all done. Thats when they tell you it will cost you. They need to tell you upfront. And good gosh. Its $30 for 2 months. Theyre crooks.Truthfinder
Date: 06/20/2023
Dear ****,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromJanelle K
Date: 06/19/2023
1 starJanelle K
Date: 06/19/2023
I was directed to this website through a sponsored ad on ******* I was looking for ways to access ********** marriage records. I needed to obtain the date that my husband's first marriage occured. Without the date, we couldn't request the documentation from the state. I sat through the annoying 30+ minute fake loading screens while this website "searched" his name. Paid $30 for a month, only for his marriage history to not appear on the report. I searched myself to see if our marriage would appear - it didn't. Searched his ex - still nothing.So I googled if TruthFinder could really access marriage records - and much to my surprise, they have a disclaimer on their website saying they cannot provide that in the report. Despite the fact that their ****** ad SPECIFICALLY stated that they could pull marriage record information. This website is a scam. I messaged them asking for my $30 back since I was mislead by their advertisement to believe I'd get information from them which they do not offer AT ALL on their reports (regardless of state). I'll probably not receive a refund, and at this point, I don't really care. This business needs to be punished for their false advertising claims.Truthfinder
Date: 06/20/2023
Dear *******,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show up in a final report. TruthFinder reports do not show marriage records. However, you *** be able to use other information from a TruthFinder Person Report to determine if someone is married or not. For additional information on what kinds of records *** be available with TruthFinder, please visit our webpage www.truthfinder.com/help/what-doesnt-truthfinder-show/ for more information.We have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder SupportReview fromVicki T
Date: 06/18/2023
1 starVicki T
Date: 06/18/2023
Truthfiders has linked some one who has the same name and DOB as me. She was born in ***** and lives in ********* ****** which I've never lived in either place. Needless to say when my family members requested the information packet this person has a a criminal record which I DON'T HAVE A CRIMINAL RECORD. And I haven't heard from them regarding correcting this problem or removing my information from their site or unlinking me from this personTruthfinder
Date: 06/20/2023
Dear *****,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show up in a final report.We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only. To exercise your right to suppress your public data, please access our ************** at www.truthfinder.com/privacy-center and select Suppress **************** to begin the process.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder SupportReview fromBrent B
Date: 06/17/2023
1 starBrent B
Date: 06/17/2023
This business had had so much fraud linked behind it. They put up information that shouldn't be viewed. They also falsify information and have people labeled as *** offenders when they are NOT. They'll have people labeled as offenders even though the public offender registry doesn't have them listed. This site lies about people's age and history. It's complete garbage and a scam. I am currently contemplating seeking out a lawyer. This site should be shut down permanently.Truthfinder
Date: 06/20/2023
Dear *****,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show up in a final report.We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only. To exercise your right to suppress your public data, please access our ************** at www.truthfinder.com/privacy-center and select Suppress **************** to begin the process.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder SupportReview frombarb s
Date: 06/15/2023
1 starbarb s
Date: 06/15/2023
************ has no buisness popping up on every person you check out im not paying for free public info there is no way around them they get info from court houses n such which you go in person its FREE they dont pay for there info thats why you dont get all you want it should be illigal jumping in on people when they click on something these sites truthfinder n been verified should be shut down there scammers they dont tell you they charge up front before they get all your info its ******** get a grip stop invading our privicyTruthfinder
Date: 06/16/2023
Dear ****,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromRonald M
Date: 06/15/2023
5 starsI paid you money but did not recieve nothing for it.
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